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Homeoffice Entry Level Customer Service - WFH at Spade Recruiting

Spade Recruiting · Thunder Bay, Canada · Remote

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About Us
We’re a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role
As a Client Success Specialist, you’ll be the main point of contact for policyholders—answering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

  • Build lasting client relationships after enrollment

  • Explain policy benefits and guide clients through updates or claims

  • Provide clear, easy-to-understand education on coverage

  • Partner with team leaders to streamline onboarding and service

  • Be the trusted go-to for client support needs

What We’re Looking For

  • Strong communication skills and a genuine desire to help others

  • Tech-savvy and comfortable in a remote environment

  • Organized, detail-oriented, and self-driven

  • Customer service or insurance background is a plus (not required)

  • Must be legally eligible to work in the U.S. or Canada

✨ What You’ll Get

  • 100% remote with flexible scheduling

  • Weekly pay + performance incentives

  • Ongoing training and mentorship

  • Clear paths for career growth

  • A supportive, mission-driven team culture

Apply Now

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