
- Professional
- Office in Sydney
Role Responsibilities
- Provide end-to-end support of all superannuation product management activities, including stakeholder coordination, process optimisation and delivery of member-focused outcomes.
- Drive growth and member retention through the delivery of innovative product solutions, via collaboration with key business stakeholders.
- Ensure the superannuation product suite and insurance offering complies with all applicable regulatory and legislative frameworks, including adherence to disclosure obligations and internal policies.
- Coordinate the administration of life insurance arrangements within the superannuation product, managing workflows with external providers, resolving operational issues, and ensuring timely delivery of services.
- Support the preparation of APRA superannuation data submissions by working with internal stakeholders to compile, validate, and submit regulatory information in line with APRA reporting standards.
- Provide technical expertise and support in the resolution of member complaints, working closely with internal teams to ensure accurate, timely and compliant responses.
- Provide input and contribution to product strategy and roadmap including design, business case(s), recommendations, and drive execution.
- Represent the product team in cross-functional projects across the Betashares group and in external engagements.
- Collaborate with the marketing team to support and contribute to member engagement activities, providing subject matter expertise to enhance the campaign effectiveness and the member experience.
- Work closely with the investment management team on all aspects of the superannuation product, including changes to investment options, including investments added, closed and removed from product menus.
- Support management on engagement with the Trustee and external Regulators including ASIC and APRA.
Skills & Experience
- 5 years' experience within product management across Superannuation and related financial services products.
- Strong understanding and experience of superannuation and end-to-end business operations within the Product team's portfolio.
- Understanding of competitors propositions and Superannuation/Investment industry trends.
- Understanding of the regulatory and compliance regime for superannuation.
- A strong desire for continuous improvement, process and data automation through innovative technology.
- RG146 qualifications (not mandatory).
- Strong understanding of superannuation and wealth management products, process and regulatory environment.
- Highly developed delivery and implementation skills, problem solving and analytical skills.
- Excellent numerical proficiency, strong commercial acumen, and meticulous attention to detail.
- Comprehensive understanding of Superannuation, market structures and the broader asset management ecosystem.
- Excellent communication and collaboration mindset.
- Strong ability to utilise data and information to draw out insights and drive outcomes.
- Capacity to quickly comprehend intricate concepts and adjust to shifting circumstances.
- Bachelor’s degree in Finance, Economics, or a related field; advanced certifications such as CFA or a Master of Applied Finance are advantageous.
Reasons To Join Us
- Continuous career development and training opportunities.
- Access to a health and wellbeing platform with physical, mental, social and financial support programs available.
- Volunteering days off, so you can contribute to a cause that matters to you.
- Conveniently located CBD offices with fully stocked kitchens, team breakfasts and catered lunches on a regular basis.
- Fun and inclusive social events.
As our business continues to grow, we’re committed to creating a workplace that gives us all the best opportunity to succeed, and that is enjoyable to be a part of. We prize ambition and drive, but equally we value honesty and humility.
We support each other, and we respect our clients and our competitors. Innovation is in our DNA, and we are always looking for better ways to do things and are willing to take measured risks and learn from our mistakes along the way.