Practice Manager | Bupa Dental Townsville at Bupa ANZ

Why Bupa?   Significant Bupa product and service discounts - up to 40% health insurance discount + much more. Over 170 practices Australia wide - Move with us! Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa! Lucrative reward and recognition programs Well designed and fitted out practices with the latest equipment/technology for great patient care and experiencePaid parental leave and Salary sacrifice optionsFull-time permanent position in our modern Townsville practice   About the Practice: Our Bupa Dental Townsville practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practice .The Opportunity: We have a versatile, exciting and rewarding opportunity at our Townsville, QLD practice available for a dedicated Practice Manager seeking permanent full-time work.The Heart of the role:  Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients Assist with overall financial performance of the practice in line with the approved budget Maintain sterilisation, infection control standards and stock control Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts General administration including processing payments using EFTPOS & HiCaps Proactively marketing your practice to drive patient numbers Effectively manage the recruitment & selection for all practice staff What you'll bring: Previous leadership experience is a must, we are looking for someone who puts their team firstDental experience not required, full training provided  Prior business and people management experience essential Proven track record of strong organisational skills, administrative and time management Exceptional communication, interpersonal, customer service skills and strong business acumen Understanding how to generate income and control costs  Able to face into difficult conversations & deal promptly with issues when they arise Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team Experienced in comprehending and managing the P&L for the practice Exceptional communication, interpersonal, customer service skills and strong business acumen   Apply now, we'll be interviewing as soon as applications are received! Apply Now