AI Solutions Engineer at Heaven Hill

This position is based out of our Louisville, KY office.

What the Role Is 

The AI Solutions Engineer will own the complete lifecycle for the AI agents and automation development for Heaven Hill. This position will collaborate closely with internal stakeholders, end-users, and technology teams to deliver solutions that quickly move from concept to production, enhancing employee effectiveness and accelerating Heaven Hill’s digital growth.  

How You Will Spend Your Time?

• Agent Development: Build and deploy AI agents using LangChain, Semantic Kernel, Anthropic, or similar frameworks to securely query enterprise data through ChatGPT Enterprise.AI
• Data Integration & Management: Create and maintain data connectors exposing SQL, SharePoint, Snowflake, and other enterprise systems via MCP or custom solutions, enforcing strict security standards and RBAC.
• MLOps & DevSecOps: Develop and automate CI/CD pipelines for prompts, vector stores, and schema management; monitor AI solution performance (latency, token usage, accuracy).
• User Engagement & Support: Collaborate closely with business stakeholders for interactive development, capturing user feedback and ensuring high adoption rates through clear documentation.
• Research & Evaluation: Evaluate emerging AI technologies and tools and provide strategic recommendations on technology adoption.
• Security & Governance: Align AI solutions with internal security policies, conduct threat modeling, and prepare for compliance audits. 
• Technology Stack: Azure cloud infrastructure, Infrastructure as Code (Terraform), LLM (ChatGPT), Data platforms (SQL Server, MS Fabric, SharePoint)

Who You Are… 

• High School Diploma or equivalent required; Bachelor’s Degree in Computer Science or related degree/certification preferred
• Minimum 4 years of experience developing backend services/data pipelines, preferably in Python
• Practical experience with LLM orchestration frameworks and vector databases
• Proven experience deploying production applications on Azure
• Deep understanding of OAuth, JWT, RBAC, and secure data access principles
• Proficient SQL skills, including query optimization

Valued but not Required Skills and Experience:

• Experience with Microsoft Copilot Studio plugins or Fabric Lakehouse
• Familiarity with OpenAI Platform, ChatGPT, Gemini or Llama
• Certification as Azure AI Engineer (AI-102) or Azure Data Scientist (DP-100)

Physical Requirements

Benefits

• Paid Vacation
• 11 Paid Holidays
• Health, Dental & Vision eligibility from day one
• FSA/HSA
• 401K match
• EAP
• Maternity/Paternity Leave

Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.