Front Desk Clerk - overnight floater at Foundation Communities
Foundation Communities · Austin, United States Of America · Onsite
- Office in Austin
Work Schedule: Full-Time Overnight hours: 12:00 AM- 8:00 AM.
Primary Duties/ Responsibilities
- Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc.
- Provide excellent customer service to resident population
- Interact with residents to communicate rules as outlined in the lease and community policies
- Respond to resident problems and emergencies as appropriate
- Respond to emergency situations and contact appropriate authorities as needed
- Prepare documentation such as incident reports and shift reports as needed
- Monitor sign-in/sign-out process and verify photo identification for all guests
- Input work orders as needed for unit repairs and other general needs
- Monitor video surveillance system and report unusual activity
- Ensure confidentiality of all resident records and information
Minimum Requirements
- High school diploma or GED
- Must have reliable, dependable transportation in working condition
- Exceptional interpersonal skills, time management and human relation skills
- Ability to exercise good judgment and self-control
- A demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors
- Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
- Must be able to use a computer and cell phone
- Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English.
Preferred Requirements
- Bilingual (English, and Spanish, and/or Arabic, and/or Pashto)
Working Conditions
An occupational exposure to blood or other potentially infectious materials can be expected. May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided.
Physical Requirements
Must be able to be in a sitting position for long periods of time, using a computer. Must be able to perform several rounds at the property. Must be able to walk up and down multiple flights of stairs daily. Must be able to lift up to ~30 pounds at a time.
Compensation
$18.56/hr
