Parts Sales Representative at MCT Companies

LOCATION: THIS POSITION IS BASED OUT OF FRESNO, CA
 

Schedule:  Core hours 8:00 a.m. – 5:00 p.m.

About Us:

WE BLEED BLUE

At MCT Companies, we like to say we bleed blue. Bleeding Blue is a dedication and commitment to our co-workers, customers, and our core values.  Our core values define who we are.  They are the underlying framework for our decisions, interactions, and relationships. 

We strive for camaraderie because we are team players, a can-do attitude because we are problem solvers and doers, doing right by our word because we believe in honesty, excellence because we believe that expertise and quality is the key to success, and most importantly, fun because we cherish the life-long friendships and bonds made at MCT! 

We are looking for motivated individuals to join our growing family business! (Currently 16 locations in 5 States).
  

Job Compensation: Annual salary base of $50,000 plus uncapped commission earnings from new and existing customers’ sales. A company vehicle will be provided for this role. 
  

Job Summary:

Promote the Carrier/MCT brand in general: New equipment, Parts & Service sales for refrigeration units to existing and primarily to new customers. The Parts Sales Representative is responsible for achieving department sales goals through ongoing business development of current and new customers. Sales experience in the trucking-transportation or refrigeration industry is preferred. This position may require occasional overnight travel.
  

Essential Job Functions:

• Identify and call on prospective customers, as well as exploring additional business opportunities with existing customers.  
• Prospect and perform face-to-face sales calls with customers on a regular basis. 
• Identify customer’s parts needs and locate part numbers in the appropriate parts books or via electronic records.
• Prepare parts sales proposals for customers, using most appropriate price rate. 
• Identify trends and competition in markets and advocates action to maximize opportunities and minimize risk.
• Strengthens the customer experience by highlighting the added value we bring through our products and services. Communicates business issues with leadership, to ensure customer satisfaction. 
• Ensure strong customer retention levels through effective execution of sales and marketing plans, delivering service excellence, and ensuring prompt and effective service recovery
• Maintains and updates customer files in our systems including notes on all customer interactions.
• Ensure all necessary contract paperwork is complete and submitted timely.
• Enhance sales department and organization’s reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Assist with events, marketing and being able to attend product promotion shows and work extended hours when needed.
• Update job knowledge by participating in educational opportunities; reading technical and regulation publications.
• Create and manage MCT Product sales promotions and dealer awareness. 
• Develop and implement action plans to increase sales, margins and profitability.
• Communicates with Sales Manager to establish necessary and acceptable margins for earning business.
• Communicate with Sales Manager on any capital equipment referrals for equipment sales. 
• Submit weekly progress updates and expense reports.
• Attend and actively participate in Sales meetings to review performance, opportunities, and challenges.
• Constantly on the lookout for new customers and provides a detailed call report including company name, contact, description of business, and plan of action.
• Process customer orders through the computer system and make the delivery, if needed. 
• Maintains sales goals and growth for the territory
• Quickly and efficiently responds to internal and external customer needs
• Attention to detail in every facet of inventory.
• Responsible Attendance and punctuality, starting and finishing the workday as stipulated by guidelines or assigned schedule.
• Perform other duties as requested, directed, or assigned by management.
   

Job Requirements:

• Technical Understanding, Attention to Detail, Dependability, Thoroughness, Verbal Communications, Documentation Skills, Job Knowledge, and Quality Performance.
• APU, EPU, and TRU and part sales knowledge a plus.  
• Associates degree or equivalent work experience of three years with outside sales
• While performing the duties of this job, the employee is frequently required to sit, talk, walk, stand, work with their hands, reach grab and bend.
• Excellent customer service
• Positive and professional demeanor and demonstrated commitment to MCT Companies Core Values
• The ability to break down complicated industry topics into understandable advice meant for customer understanding.
• Ability to multitask and work in high stress settings
• Self-motivated and can work independently.
• Excellent written and verbal communication skills
• Flexible hours on your schedule to include overnight stays as needed.
• Ability to build rapport with clients.
• Utilizes critical thinking skills, problem solving abilities, and exercise good judgment when completing tasks in an efficient, accurate, and productive manner. 
• Attendance and punctuality are essential job functions. Understand the typical format of company schedules to manage time efficiently.  
   

Benefits:

• Paid Time Off
• Holiday Pay
• Medical, Dental, & Vision Insurance
• HSA & Flexible Spending Accounts
• Company paid Long-term Disability
• Company paid Short-term Disability
• Life + AD&D Insurance
• Competitive Pay
• 401(k) with Employer Match
• Fun and Rewarding Work Environment
• Cell Phone Reimbursement
• Employee Assistance Program
    

Disclaimer: The requirements and physical demands listed in this job description are representative of the knowledge, skills, and or ability required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. MCT Companies complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources.

The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills of personnel so classified. The company reserves the right to modify this job description and or assign tasks for the employee to perform as the Company may deem appropriate. 

This job description does not represent a contract of employment, implied or otherwise. 
 
The employment relationship remains “At-Will”. 

MCT is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

MCT is an EEO/AAP Employer