Consumer Loan Processor I at Valley Strong Credit Union

The credit union is a values-driven organization. Our Core Values are at the center of everything we do and are the driving force behind our mission: We help people and communities prosper. 

1. Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect. 

2. Innovate Boldly – We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible. 

3. Embrace the Fun! – We take joy in our work by welcoming kindness, integrity, and authenticity. 

4. Own It – Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what’s right. 

Centralized Lending 

Provides support to Members and Team Members for all consumer loans with a focus on document preparation, centralized funding, and indirect lending. Serves as a lending expert within our loan origination system and plays a critical role for ensuring the quality of each loan application that is funded. Key contact for our indirect dealers, working with them whenever there is a funding delay or issue. The ideal candidate is a process-driven individual with great attention to detail and a proven problem solver.

• Reviews and processes all consumer loans for funding in the loan origination system, preparing and verifying all loan documents and ensuring stipulations have been met. 

• Funds all consumer loans and ensures that accurate payments are deposited or sent to the correct parties within service levels.

• Provides friendly and professional operational support to all branches to help identify and correct loan errors and funding issues. 

• Manages multiple queues within the loan origination system to ensure that all loans are reviewed and funded within service levels.

• Receives and reviews indirect loan applications and contracts. Communicates with dealers regarding any funding delays or issues.

• Considers and approves funding exceptions within approved limits and guidelines.

• Assists with the training and development of Team Members.

• Maintains a working knowledge and understanding of approved Consumer Lending Board Policies as well as the Consumer Lending Operating Procedures.

• Recommends OPM and processing revisions based on compliance and operating efficiencies. 

• Opens new membership accounts ensuring all CIP and BSA requirements are met for compliance.

• Performs other duties as assigned. 

• None

Min/Preferred

Education Level

Description

Minimum

High School or GED

Minimum Years of Experience

Comments

1

1-3 years related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to process transactions in an efficient manner. Must be able to communicate policies and procedures to Members in an easily understood and professional manner.

Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.