Oahu Case Manager at Mental Health Kokua

CASE MANAGER – Oahu (Behavioral Health & Homeless Services)
Support Recovery. Empower Lives. Strengthen Community at Mental Health Kokua.

Are you ready to make a difference in your community? Mental Health Kokua (MHK) is hiring a full-time Case Manager based on Oahu. In this important role, you’ll support adults living with mental illness across the island—helping them access behavioral health care, build independent living skills, and achieve greater stability and wellness.

This is a field-based case management position in Honolulu, HI, requiring frequent travel across Oahu. You’ll meet with clients in homes, hospitals, shelters, and public settings. Case Managers must use their own vehicle to transport clients as needed.

Ideal for individuals with behavioral health, mental health services, or social work experience who are seeking a purpose-driven role in a respected nonprofit.

Case Manager Responsibilities:

• Behavioral Health Support: Conduct assessments, develop individualized service plans (ISPs), and help clients work toward goals tied to mental health recovery, self-sufficiency, and housing stability.
• Care Coordination: Link clients to psychiatric, medical, housing, and social services. Follow up post-hospitalization to reduce re-admission risk and promote continuity of care.
• Client Transportation: Use your own personal vehicle to transport clients to essential services and appointments as needed.
• Documentation & Billing: Maintain timely, accurate clinical records. Verify insurance eligibility and ensure all documentation meets compliance and billing requirements.
• Team Collaboration: Participate in case conferences, clinical supervision, and interdisciplinary team meetings. Coordinate closely with MHK staff and community partners.
• Recovery-Oriented Care: Use strength-based, trauma-informed strategies to help clients gain independence and resilience.

Qualifications:

• Education:
  • Preferred: Bachelor’s degree in psychology, social work, human services, or related behavioral health field
  • Minimum: High school diploma or equivalent and relevant experience
• Experience:
  • Preferred: At least 1.5 years of experience in case management or working with individuals with mental illness or co-occurring disorders
• Licensing & Compliance:
  • Valid Hawaii driver’s license, vehicle insurance, and current safety inspection
  • Ability and willingness to transport clients in your own vehicle
  • Current TB clearance, CPR, and First Aid certification (or ability to obtain)
  • Must pass criminal background check and drug screening
• Physical Requirements:
  • Able to lift up to 25 lbs
  • Travel throughout Oahu required

Benefits of Joining MHK:

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403B Retirement Plan
• Identity Theft & Legal Protection Plans
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility as a 501(c)(3) nonprofit employer

Why Choose MHK?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Our Case Managers are vital in building bridges—from crisis to stability, from homelessness to housing, and from illness to recovery. You'll be part of a team that values cultural humility, respect, compassion, and community empowerment.

Ready to help others begin again? Apply today and start changing lives—one person at a time.