Operations Manager at The Pennant Group, Inc.
The Pennant Group, Inc. · West Allis, United States Of America · Onsite
- Professional
- Office in West Allis
🌟 Now Hiring: Operations Manager – Assisted Living 🌟
Do you have a passion for leadership, people, and creating a home-like environment where seniors can thrive? We’re looking for a dedicated Operations Manager to join our team and support the Executive Director in leading our community with compassion, integrity, and excellence.
What You’ll Do:
As the Operations Manager, you’ll play a key role in ensuring our community remains safe, welcoming, and supportive. You’ll lead and motivate staff, foster strong resident and family relationships, and promote a culture of teamwork and customer service. This is a leadership position where you’ll guide day-to-day operations, support compliance, and help residents live their best lives.
Key Responsibilities:
âś… Support and supervise staff to ensure high-quality, compassionate care
âś… Build positive relationships with residents, families, and the community
âś… Oversee staffing, training, and ongoing staff development
âś… Participate in marketing, admissions, and customer service planning
âś… Ensure compliance with regulations and company policies
âś… Promote programs that enhance resident well-being and independence
What We’re Looking For:
âś” Strong leadership and communication skills
âś” Ability to motivate teams and foster collaboration
âś” Compassion for seniors and their families
âś” Knowledge of assisted living operations and regulatory compliance
âś” Willingness to obtain Assisted Living Executive Director certification (if not already held)
âś” Ability to work in a dynamic environment with empathy and professionalism
Why Join Us?
✨ A mission-driven team that lives by our Core Values
✨ Opportunity to grow your leadership career in senior living
✨ A supportive, team-oriented culture
✨ The chance to make a real difference in residents’ lives every day
đź“© Apply today and help us create a place where residents and staff truly feel at home.
The employer for this position is stated in the job posting. Â The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Â Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. Â More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.