
- Junior
- Office in City of Industry
Key Responsibilities
- Set up, manage, and maintain Windows Deployment Services (WDS) for image-based system deployments.
- Create, configure, and optimize Windows OS images for automated deployment.
- Provide technical support for hardware, software, and network-related issues.
- Assist with Active Directory (AD) and Group Policy (GPO) configurations and troubleshooting.
- Support the provisioning and rollout of new workstations and user environments.
- Troubleshoot and resolve issues on Windows-based systems (workstations and servers).
- Maintain documentation related to system deployment, imaging, and IT procedures.
- Monitor and maintain IT infrastructure, including servers, switches, firewalls, and endpoint devices.
- Assist with system upgrades, patch management, and security hardening tasks.
- Support end-users with system access, software setup, and account configuration.
Skills, Knowledge and Expertise
- Bachelor’s degree in IT, Computer Science, or a related field.
- Minimum of 1 year of IT support or system deployment experience.
- Experience with WDS, Microsoft Deployment Toolkit (MDT), and OS imaging processes.
- Strong knowledge of Windows 10/11, and Windows Server 2016/2019/2022.
- Familiarity with PXE booting, Sysprep, and image customization tools.
- Working knowledge of Active Directory, Group Policy, and domain environments.
- Proficiency with disk imaging tools such as Acronis, Clonezilla, or SCCM.
- Solid understanding of networking fundamentals (IP addressing, subnetting, DHCP, DNS).
- Strong troubleshooting, documentation, and communication skills.
- Ability to manage tasks independently and collaborate with IT team members.
- Preferred: experience with PowerShell scripting, Azure/Intune/Autopilot, and endpoint protection best practices.
- If hired, must provide proof of full vaccination on start date, unless prohibited by federal, state, or local law. Full vaccination means receiving the second dose in a two-dose series (i.e. Pfizer, Moderna), or a single-dose vaccine (i.e J&J). Examples of proof of full vaccination include an original, photocopied, or digitally completed vaccination card that includes name, type of vaccine provided, and date of last dose administered.
Benefits
- Health Insurance
- Vacation Days
- Paid Sick Leave
- Paid Holidays
- Robust 401k Plan
- Birthday Leave