%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, serif;font-size:12px;%22%3E%3Cstrong%3EExplore opportunities at Atrius Health,%3C/strong%3E part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind %3Cstrong%3ECaring. Connecting. Growing together.%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Chr%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E%3Cstrong%3ESUMMARY%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EUnder direct supervision, provides support within a clinical department with primary responsibility for phone coverage and outreach calls, scheduling for the department, greeting patients and monitoring the waiting room, handling the check-out process including follow-up appointment scheduling. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and, when needed, referrals outside the unit.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E%3Cstrong%3EEDUCATION/LICENSES/CERTIFICATIONS%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EHigh School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required. Associate%27s degree or graduate of certification in medical office administration program preferred.%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E%3Cstrong%3EEXPERIENCE%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EExperience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (a bachelor’s or associate degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs.%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3EElectronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E%3Cstrong%3ESKILLS%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EAble to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Chr%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, serif;font-size:12px;%22%3EAtrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E%3Cstrong%3EBenefits Include:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EUp to 8% company retirement contribution,%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EGenerous Paid Time Off%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3E10 paid holidays,%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EPaid professional development,%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%27times new roman%27, times, serif;font-size:12px;%22%3EGenerous health and welfare benefit package.%3C/span%3E%3C/li%3E%3C/ul%3E
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