Customer Experience Associate - Military Clothing Store at Army and Air Force Exchange Service (AAFES)

Job Description

As a Customer Experience Associate at Military Clothing, you’ll be responsible for helping our service members get the uniforms they need. You’ll need to have an attention to detail and be a quick learner. With your expert knowledge, customers will be able to shop with confidence- knowing that you will be able to assist with sizing, finding pins, and anything else they will need. You’ll remain up to date with any policy changes. Most importantly, you’ll keep customers coming back with a positive attitude. 
So, what can you expect as a Military Clothing associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
• Knowledge of military rank/insignias preferred

Additional Qualifications/Requirements 

• Must possess a welcoming and helpful attitude toward customers and other team members
• Retail experience preferred
• Cash handling experience preferred
• Excellent communication skills
• Monday thru Friday availability from 0800-1700 required with occasional weekends
• 20-25hrs per week occasionally up to 34-40 for vacation coverage
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to lift 40 pounds
• Willing to cross-train and work in other areas of the store, as needed
• Basic computer skills

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

Joining the Exchange means joining a team that is devoted to you!

Regular Part Time

0

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

No

ELLSWORTH AFMCSS

$15.00

$15.00

United States - South Dakota - Ellsworth AFB