Plumbing Service Technician at Happyhiller

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

-            Our Family Owned & Care Culture

-            OUR VALUES

-            Healthy Work/Life Balance

-            Established Career Paths

-            Advancement Opportunities

-            Year-round work – NO LAYOFFS

-            401k Plan w/ Company Match

-            Employee Referral Program

-            Regular Performance Reviews

-            Paid Training in our state-of-the-art facility

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

To assist in achievement of the company’s strategic objective and annual goals through the delivery of exceptional Plumbing service and support reflective of the Hiller Plumbing Heating Cooling and Electrical (Hiller) vision, purpose, mission, and core values.

Position Responsibilities:

• Create a care culture.

• Create a positive customer experience by completing calls correctly the first time with quality and care

• Adjust, repair, replace sewage and sump pumps.

• Communicate the benefits of Club Memberships.

• Complete all required documentation on services, collect, record, and deliver fees to designated office administration.

• Confirm pipe system is air/watertight by performing pressure tests.

• Consistently provide accurate True Transparency pricing.

• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.

• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.

• Facilitate orders for all parts required for appointments and ensure preparedness for the day of service.

• Follow State laws and regulations and adhere to local building codes.

• Mentor and develop team members and apprentices

• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.

• Perform all plumbing service and replacements to applicable codes..

• Repair of drain, sewer, and water lines.

• Safely operate all types of drain cleaning and inspection equipment (i.e., 1/4, 3/8, and 5/8 drain cleaning machines, hydro jetting equipment, sewer and drain inspection cameras).

• Perform other duties as assigned.

Position Requirements:

• A High School diploma or general education degree (GED) required.

• A minimum of four years’ experience preferred but not required in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.

• A valid driver’s license and approved to drive by the Company’s insurance carrier.

• Excellent customer service skills with desire to exceed customer expectations.

• Must be highly organized with good attention to detail and follow through.

• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

• Proficient in using a computer, tablet, and smart phone,

• Team player working in a team environment.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.