Outpatient Coordinator at Preferred Therapy Solutions Careers

External Description  

A full-time Outpatient Coordinator position is currently available in our Outpatient facility.  The Outpatient Coordinator facilitates accurate patient intake including insurance verification of benefits and authorizations for treatment. The Outpatient Coordinator is responsible for staff and patient scheduling. The Outpatient Coordinator also performs a variety of clinical support tasks and business office functions that support the functions of the outpatient clinic. These tasks are completed in accordance with applicable federal, state, and local standards, guidelines and regulations.

You may have already heard that Preferred Therapy Solutions is different from other therapy companies. Let us tell you why we are a step above the rest.

Excellence. Stability. Integrity.

• We are owned and operated by therapists.
• We focus on appropriate and ethical patient care.
• Members of our management team have worked in the very position you are interested in.
• We understand what therapists need to be successful.
• We know that a healthy balance between work and family is important, so we offer a very generous paid time off package for full and part-time employees.
• We know that continuing your education is important, so we have a great education department to help you stay up to date.

The success of our residents relies on the success of our staff. We know that providing the highest quality care brings the highest outcome for our residents. After all, we are all in this to help those we treat reach their highest level of independence. Come join our team and be part of our success!

We offer competitive rates and great benefits:

• Up to 5 weeks of paid time off to start and up to 6 weeks of PTO after 5 years of employment
• Medical/ Dental/ Vision/ Rx plan/ H.S.A
• Short-term disability, long-term disability, and life insurance
• Continuing Education program
• 401(k) plan with a discretionary employer match 
• Flexible schedules to promote a balance between career and personal life

Specific Duties Include:

1. Responsible for patient intake and insurance verification including referral or request for treatment, physician orders, completion of intake form, verification of insurance/coverage, prior authorization for treatment and verifies prior utilization.
2. Contacts patient’s family/POA for consent to treat, if applicable.
3. Greets patients and families in a professional manner.
4. Coordinates daily schedule including scheduling evaluations and follow up treatments.
5. Faxes evaluations and other required paperwork.
6. Tracks utilization to ensure ongoing authorization for coverage and payment. Obtains authorization for continued treatment when needed.
7. Manages all data input to ensure accuracy and timeliness.
8. Keeps treatment area neat and orderly, including regular cleaning of equipment. Changes/restocks linens as needed. Monitors patient supplies and inventory.
9. Accurately inputs all rehab billing if applicable.
10. Assists patients in utilizing community resources (ie: transport to therapy).
11. Efficiently distributes information to clinic staff (ie: phone/fax/email messages, requests from patients, physicians, and/or families in a timely and positive manner).
12. Processes payments daily if applicable.
13. Develops appropriate files, forms, databases using applicable computer software as directed.
14. Manages time efficiently to ensure deadlines are met, tasks are prioritized, and special projects are completed.
15. Makes effective decisions by seeking out relevant and necessary data and guidance prior to arriving at decisions. Utilizes good judgment when making decisions.
16. Communicates effectively with all staff.
17. Promotes a safe work environment by maintaining work areas and equipment. Alerts clinic director or designee of unsafe equipment or environment.
18. Knowledge of all emergency and safety policies and procedures, residents’ rights, accountability for information collected.
19. Other duties as assigned by supervisor.