- Professional
- Office in Rochester
Purpose of the Job:
The Quality Technician promotes quality awareness by emphasizing the importance of adhering to the Quality Management System. This role ensures that products, processes, analysis, and documentation comply with company and customer-specific quality standards.
Essential Duties, Responsibilities, and Accountabilities
(Include the following; however, other duties may apply.)
Technician Level 1 Functions
- Conduct and verify setup, in-process, and final inspections on the manufacturing floor based on customer and company quality criteria.
- Perform quality verifications and complete First Article Inspections, Certificates of Conformance (COC), and Certificates of Analysis (COA).
- Conduct manufacturing floor audits and document non-conformances.
- Perform vision system inspections and Production Part Approval Process (PPAP) inspections as needed.
- Program vision systems when required.
- Coach and train operators on customer requirements, QMS requirements, and best measurement practices.
- Assist with other quality functions as needed.
Technician Level 2 Functions
All Level 1 Functions plus:
- Maintain calibration records for company equipment, including internal and external calibrations.
- Submit vendor complaints and follow up for corrective actions and credit.
- Assist with customer complaints and follow-up activities.
- Manage customer surveys and assessments.
- Maintain the nonconforming inventory area, ensuring inventory matches SAP.
- Complete PPAP levels 1, 2, and 4, as well as annual PPAPs; assist with PPAP level 3.
- Prepare customer-specific documents and maintain Safety Data Sheets (SDS).
- Conduct capability studies and coach/train Level 1 Quality Technicians.
Qualifications
To perform this job successfully, an individual must meet the requirements listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- High school diploma or GED required.
- Minimum one year of related experience or training in a manufacturing environment.
Skills
- Proficiency in basic blueprint reading and GD&T interpretation.
- Skilled in using calipers and micrometers, both metric and imperial.
- Strong verbal and written communication skills.
- Analytical and decision-making abilities, informed by data and results.
- Familiarity with SAP ERP systems and SPC/capability study experience preferred.
- Ability to multi-task and work in a fast-paced environment with minimal supervision.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirements | Frequency |
Lift/carry objects weighing up to 50 pounds | Occasionally (6% - 25%) |
Stand, walk, and sit | Often (> 75%) |
Use hands to operate tools and equipment | Routinely (26% - 75%) |
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Element | Frequency |
Exposure to moving mechanical parts | Occasionally (6% - 25%) |
Exposure to fumes, airborne particles, and chemicals | Occasionally (6% - 25%) |
Noise levels | Moderate to high |
Equipment Operation & Skills
- Calipers, micrometers, optical comparator, coordinate measurement machines, optical vision systems, force gauges, label printers, and barcode scanners.
This job description is not intended to be an exhaustive list of all requirements and responsibilities and is subject to change based on business needs.
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