Hybrid Group Experiences Coordinator at The Mariners' Museum and Park

Description

The Group Experiences Coordinator works closely with the Chief of Staff and the Venue Experiences team in the planning, budgeting, and execution of the group experiences initiatives throughout the Museum. The Group Experiences Coordinator is responsible for three main components of this effort: execute the group experiences strategy, manage and build relationships related to group experiences, and support the overall Venue Experiences team.

This is a full-time, exempt position with an annual salary of $40,000 plus an excellent full time benefits package. Please include a cover letter to be considered. No phone calls, please – only applicants being considered for interviews will be contacted.  

Duties:

Execute the overall Museum strategy for Group Experiences

• Actively seek and generate group experience leads and opportunities to increase general Museum visitation. 
• Coordinate the creation of group experiences packages and branding that promote The Mariners’ mission.
• Coordinate tours through collaboration with external Museum partners and internal departments, handling and organizing group records.
• Manage communication with current and potential groups.
• Maintain revenue tracking and reports.

Manage and build relationships related to Group Experiences 

• Participate in networking committees and events to promote the Museum and Park and group experiences packages.
• Build relationships with local and regional tourism organizations to generate leads and visitation, as well as to participate in joint marketing efforts.
• Build and maintain relationships with local businesses and organizations: group tour operators, retirement communities, military and church groups, special interest groups, and the hospitality industry.
• Attend networking events, as needed.

Support Venue Experiences

• Assist with the execution of venue rental tours and events.
• Collaborate with Lead Special Events Coordinator on joint events that combine rentals and group tours.
• Work closely with the Advancement team on tourism marketing efforts. 

Requirements

Knowledge, Skills, Abilities:

• Must have excellent written, oral, and listening skills.
• Must have the ability to think strategically, resourcefully, and innovatively, with an entrepreneurial spirit.
• Must maintain a working knowledge of local and regional markets as well as the tour and travel industry.
• Must have the ability to work in a fast-paced environment, manage multiple tasks simultaneously, and effectively evaluate risks and liabilities of groups and events.
• Must have the ability to manage relationships with other Mariners’ departments having varying needs.

Education and Experience:

• Two years of related work experience is required. 
• Bachelor's Degree is required. 
• Experience using CRM preferred.

Conditions of Employment:

• Must be able to pass a background check and possess a clear motor vehicle record prior to employment.
• Must be able to work non-traditional hours (nights, weekends, and holidays as necessary).
• Must be able to travel for networking.

 The Mariners’ Museum and park is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, individuals with disabilities, and veterans.