Hybrid Sales Development Manager at Files.com
Files.com · Scottsdale, United States Of America · Hybrid
- Senior
- Office in Scottsdale
Who We Are
What Youâll Actually Do
- Coach & Develop Talent: Work 1:1 and in group sessions with your SDRs (pods of 3â6), teaching qualification skills, consultative discovery, and how to engage executives with confidence.
- Own Pipeline Productivity: Ensure SDRs consistently hit and exceed activity and conversion targets â and treat their performance like your personal responsibility.
- Diagnose & Intervene: Spot underperformance fast, identify root causes, and design tactical fixes that get results.
- Enforce Discipline: Hold the line on CRM accuracy, pipeline hygiene, and qualification standards â knowing top-of-funnel quality drives the entire sales cycle.
- Lead From the Trenches: Stay embedded in SDR workflows â listening to calls, jumping into chats, and understanding daily motivators and blockers.
- Deliver Quality Handoffs: Ensure every AE conversation begins with a well-prepared, high-value opportunity.
Why This Role Is Different
- Youâll Lead Enterprise-Grade Conversations From Day One:Â Your team doesnât cold call random lists. They connect with warm inbound leads at household-name companies, setting the tone for multi-stakeholder, enterprise-level deals.
- Youâll Build Sellers, Not Script-Readers:Â At many companies, SDR managers supervise call counts. Here, you develop future AEs â sharpening strategy, consultative skills, and the ability to qualify and expand deals.
- Youâll Master the Coaching Craft:Â This role is about precision coaching â diagnosing skill gaps, role-playing fixes, and raising performance. Few sales leadership roles sharpen your ability to teach and multiply talent like this one.
- Youâll Sell With Confidence, Backed by Engineering:Â No more apologizing for âknown issues.â Our engineering team ships fixes in days, not quarters. When your SDRs set up conversations, they do so knowing promises will be delivered.
- Youâll Scale What Works, Not Fix Whatâs Broken:Â With a strong inbound engine already in place, your focus is on scaling and elevating, not rescuing. Youâll be driving growth, not triaging chaos.
- Career-Defining Leadership Experience:Â Leading SDRs at Files.com gives you exposure to enterprise sales leadership at the highest level â preparing you for Director and VP roles here or anywhere in SaaS.
What Success Looks Like
- Your SDRs level up fast. Within weeks, new reps are sharper in discovery, more confident with executives, and more disciplined in qualification because of your coaching.
- Pipeline is consistent and high quality. AEs trust that meetings passed from your team are well-prepared, high-value, and worth their time.
- Performance issues donât linger. You spot problems early, intervene quickly, and coach reps into measurable improvement.
- CRM hygiene is airtight. Data is accurate, pipelines are clean, and forecasts are reliable because you enforce discipline daily.
- The team sells with confidence. Your SDRs engage Fortune 500s, global brands, and high-growth companies with poise â never apologizing for âknown issues,â always backed by engineering and product.
- Youâre building future AEs. The SDRs who come through your leadership donât just hit activity metrics â they graduate into consultative enterprise sellers ready for AE roles.
Who Thrives in This Role
Where This Role Can Take You (Growth Path)
- New Logo Sales Manager â lead Account Executives closing multi-stakeholder, enterprise-level deals with Fortune 500s and global brands.
- Renewal Sales Manager â guide Account Managers through high-stakes renewal and expansion cycles, ensuring retention and long-term growth across our enterprise customer base.