Hybrid Associate Director- Academic Advising at Towson University

%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22color: black;%22%3EThe Associate Director will report to the Director, assist with managing the day-to-day operations of the Academic Advising, Retention, and Completion Office (AARC), and serve in the capacity of Director in the absence of the Director. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3EAdvising %26amp; Leadership%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22color: black;%22%3EOversee departmental intervention and retention programs (Academic Warning/Extended Warning, Academic Probation, Academic Renewal Program, Academic Dismissal Appeals) %3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EOrganize, manage, and report on all campus-wide intervention and retention efforts (including mass progress reports, mid-term grade reporting, and ad-hoc reporting)%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ESupervise and evaluate professional staff%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EServe as hiring manager for all AARC professional staff searches, including training and onboarding; serve on the TU Advising Leadership Council; serve on university-wide committees%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EResponsible for placing academic holds for all TU students as a large-scale batch process%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EParticipate in programming and events which include speaking to large groups%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECarry a reduced caseload of FYE students, undecided students, and students in academic risk%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EEnroll freshmen in their first semester courses and assist with the monitoring of enrollment and registration%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECoordinate and administer the AARC re-enrollment efforts for continuing students%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAdvise during freshman and transfer orientation programs%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22background: white; margin: 0in 0in 9.0pt 0in;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3ETechnology%26nbsp; %3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22line-height: 107%;%22%3EServe as the advising PeopleSoft data steward. (PeopleSoft is the university%26rsquo;s current student information system) %3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EServe on the Functional Users Group%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECoordinate with the AARC admin/pro-card holder to purchase any new office technology, getting it imaged and configured by OTS, and updating software as needed%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EServe as a campus-wide administrator for EAB Navigate, TU%26rsquo;s student success and advising technology platform, including system configuration %26amp; maintenance, training, and support%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EMonitor data integrity between Navigate and PeopleSoft%3Cspan style=%22text-indent: -0.25in;%22%3E %3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EBuild reports and dashboards to track engagement, risk levels, and outcomes%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ECollaborate with Institutional Research (IR) and the university%26rsquo;s Office of Technology Services (OTS) teams to ensure accurate analytics%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EUser engagement and adoption%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EDesign and launch targeted campaigns%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EPartner with advising leaders, enrollment management, and student success offices to align Navigate tools with institutional strategies%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3ESupport early alert and intervention efforts, retention initiatives, and communication strategies%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EServe as the primary liaison between the university and EAB%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22background: white; font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAttend EAB training, webinars, and conferences; stay up to date on new features%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22line-height: 107%;%22%3EPerform other duties as assigned in support of the AARC mission, the division of Enrollment Management and the University. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cb%3E%3Cspan style=%22color: black;%22%3ETelework may be available for this position up to two days per week following the completion of 90 days of service in good standing.%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-size: 9.0pt; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E
*!

Required Qualifications:

• Master's Degree 
• 5 years of experience as an academic advisor in higher education
• Experience with leadership, professional staff supervision, and performance evaluation
• Experience working with a diverse college student population
• Knowledge of academic advising practices and student development theory
• Knowledge and experience with academic support programs for students in academic jeopardy
• Skills in program development and management
• Strong skills and experience managing technology, student success management systems, CRM platforms
• Ability to work well and communicate effectively with a wide range of people at different levels of the University organization
• Evidence of commitment to academic advising as a professional field and career

Preferred Qualification:

• Experience working with PeopleSoft, EAB Navigate, and HighPoint

*!

Targeted hiring range is $86,000 - $91,000 and full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.

If you are motivated, innovative and team-oriented, we would love to hear from you. For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days.

Apply Now