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Hybrid Operations Lead, Istri Project at Udhyam Learning Foundation

Udhyam Learning Foundation · Lucknow, India · Hybrid

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About Udhyam:
Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual’s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world.

Our programs:
- Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~40,00,000 learners across 12 Indian states.
- Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled income uplift for 10,000+ entrepreneurs.
 
Location: Lucknow & Kanpur, Uttar Pradesh

About the project:
The Istri Project at Udhyam Vyapaar upgrades streetside ironing vendors from coal-based iron boxes to LPG-based ones. These ironing vendors are often found on street corners, serving local households. Traditional coal-based boxes cause:
● Low productivity
● High fuel costs
● Severe long-term health hazards

The LPG iron box is an innovation that addresses these challenges while significantly improving livelihoods. Our 3-fold model – Awareness, Accessibility, and Affordability – enables sustainable adoption at scale. The model has been successfully implemented in Bangalore, Chennai, Jaipur and Delhi and is now being expanded to other cities, including Lucknow and Kanpur.

Role & Responsibilities
The Program Lead will be responsible for planning, implementing, and scaling the project in Lucknow and Kanpur with support from the field team.

Key Responsibilities:
● Build and lead the city-level team (hiring, onboarding, and managing field staff).
● Ensure smooth on-ground operations and timely program delivery.
● Implement structures and processes at the regional level.
● Monitor operations and provide timely solutions to challenges.
● Build and manage retail and operational partnerships.
● Track program progress, share reports, and support donor requirements.
● Collaborate with the core data team to collect, analyze, and report impact metrics.
● Drive ownership, commitment, and result-oriented execution.

Skills & Knowledge
● Strong leadership and team management skills.
● Experience in implementing field projects or managing grassroots operations/sales.
● Excellent problem-solving and decision-making ability.
● Ability to build and maintain relationships with diverse stakeholders.
● Data-driven mindset – ability to track, analyze, and adapt strategies.
● Good communication and reporting skills.

Language Preference
● Hindi (mandatory – spoken & written)
● English (spoken & written)

Work Experience
● 3 – 5 years of relevant experience in program implementation, field operations, or social impact projects.
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