Hybrid On Site Services Representative 1 at US Tool Group

Description

Onsite Services Representative

Job Description

Who We Are:

You will be working for an innovative supplier of industrial products and services that produce Best-in-Class cost savings for our customers.  These solutions include Integrated Supply Chain Management, Production Cutting Tool Reconditioning, Industrial Vending, Custom Value-Added Solutions, Information Technology and Product Engineering. Founded in 1958, we grew to be the largest cutting tool reconditioning firm in North America.  Our customers include the largest aerospace and defense contractors in the industry and major manufacturers in the power generation, fluid control and transportation markets. US Tool Group has been committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees.

If you have: 

• Strong general inventory skills
• Excellent verbal and written communication skills
• Good overall knowledge of tools
• Familiarity with data entry, filing and record keeping
• Strong knowledge with Windows-based operating systems and software
• Work independently and stay focused to complete assigned work
• Problem solving skills
• Attention to detail, and the ability to follow instructions
• Positive attitude with excellent customer service skills

A typical day may look like this: 

• Responsibility for all on-site customer service including assisting mechanics with various issues that may arise at the customer level
• Receiving, stocking, order pulling, and customer service functions
• Making changes in the AutoCrib system as suggested by frequency reports or by customer request
• Maintaining daily and weekly reports
• Maintenance and repair of AutoCrib machines
• Inventory management
• Manage various point of use stations

• Other duties as assigned
• 60% Standing, Bending, Reaching, Kneeling
• 30% Walking
• 10% Sitting

• Ability to lift up-to 50lbs.
• Occasional Pushing and pulling (approximately 20 lbs. of force)

*On-call status required*

We provide: 

• Health, Vision, Dental and Life Insurance
• Competitive salary 
• 401K benefit options
• 9 Paid holidays
• Paid time off/vacation accrual 
• Weekly Pay 
• Tuition reimbursement
• A work-hard play-hard environment 
• Personal and professional growth  

Equal Opportunity Employer M/F/Disability/Protected Vet
For more information or to request a reasonable accommodation to apply for a position, please contact our Human Resources Department at 573-431-3856.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected for this position must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Qualifications