Hybrid Senior Vice President of Property Operations at Live! Casino and Hotel Maryland

Min Compensation:USD $171,000.00/Yr.Max Compensation:USD $231,000.00/Yr.Overview:

Why We Need Your Talents:

 

The Senior Vice President of Property Operations is responsible for leadership and managing the performance, operations and accountability for F&B, Hotel, Facilities, Guest Experience, Maintenance, Housekeeping, and Security Departments. This includes developing budgets and operating strategies and performance goals and objectives for each department.

Responsibilities:

Where You'll Make an Impact:

• Responsible for leading, managing the planning, controlling, communicating and implementing procedures and processes for the overall efficient operations of the F&B, Hotel, Facilities, Security, Maintenance, Housekeeping, and Guest Experience departments.
• Manages contract and relationship with third party contractor for transportation and valet.
• Must ensure team members of contractors provide the same standard of service to Casino guests as provided by Casino team members. Service and processes must be seamless.
• Prepare and effectively manage department budgets and strategic plans.
• Establishes standards of performance. Ensures standards of quality, teamwork and customer services across departmental lines. Casino will be maintained at the highest level of operations, repair and cleanliness.
• Ensures safety and security of guests and team members. Manages programs and processes to control and reduce loss-time injuries.
• Serve in leadership role with developing the company’s identity as good corporate citizen and community leader being on boards for local non-profit organizations.
• Must embrace the Live 5 values of Clean, Safe, Fast, Friendly and Fun for the property.
• Other duties as assigned.
  
  

Skills to Help You Succeed:

• Ability to analyze and interpret departmental needs and results.
• Ability to recognize and solve complex problems.
• Ability to effectively manage people, processes and procedures. Adherence to deadlines in an interruptive environment.
• Broad variety of tasks and deadlines requiring an irregular work schedule.
• Active involvement in a leadership role in Casino sponsored community activities.
• Experience in a high tax environment helpful.
• Regional experience is also a plus.
• Should be able to work in an open dialogue environment with a competitive spirit.
• Experience in a high service minded environment is a plus.

Qualifications:

Must-Haves:

• Requires a Four (4)-year college degree or equivalent work experience.
• Fifteen (15) years of experience in managing and supervising in the gaming hospitality or entertainment industry inclusive of line and staff team members in each of the functional areas: Table Games, Slots, Security, Maintenance; Housekeeping, Transportation and Valet.
• Must be able to obtain and maintain the gaming license as determined by the Maryland State Lottery and Gaming Control Agency for the position.

What We Offer:

Perks We Offer You

 

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

 

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

 

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Apply Now