Hybrid Service Technician at Cape Fear Public Utility Authority, NC

About the Department

Incumbents in this position are responsible for participating in the installation, repair, and maintenance of the water and wastewater system. The incumbent will be primarily responsible for responding to sewer service blockages and overflows.  This position is assigned to pay grade G13.

Position Duties

• Turns water service on and off.
• Installs and repairs water and wastewater line and mains.
• Installs and repair fire hydrants.
• Operate a jet truck.
• Installs and repairs clean-outs when able.
• Performs cleaning of blocked sewer pipes.
• Utilizes camera services to find problems and troubleshoot connections.
• Responds to service calls and evaluates problem area and makes determination for solutions.
• Performs minor repairs to system not requiring a full crew.
• Assists with videoing service lines to pinpoint problems.
• Paints and marks sewer service lines and laterals.
• Locates, repairs, and raises clean outs.
• Establishes safe work zones by using traffic control devices and flags to control traffic as needed.
• Responds to emergency situations.
• Maintains records of performed jobs and tasks.
• Maintains assigned vehicles and equipment.
• Assists in the maintenance of equipment and supply inventory.
• Operates job related tools and equipment.
• Performs inventory/property management.
• Performs other related job duties as assigned. 

In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Minimum Qualifications

• High school diploma or GED.
• Six (6) Months of work experience in a role such as service technician, utility repair technician or any related work field.
• Requires NC Grade 1 Collections System Operator certification or ability to obtain within one year of hire date.
• NC Grade 2 Collections System Operator certification preferred.
• Requires a valid State of North Carolina driver's license or ability to readily obtain upon hire.
• This position will be placed on an On-Call rotation that requires a response within 30 minutes of notification.

Other Qualifications

Other Essential Job Specifications

	YES	NO
Use interpersonal skills such as seeing, hearing, and speaking to develop positive interactions with customers.	X
Comprehends and uses technical or professional language, either written or spoken, to communicate complex ideas.	X
Performs numerical operations using basic counting, adding, subtracting, multiplying, or dividing.	X
Performs complex quantitative calculations or reasoning using algebra, geometry, statistics, or abstract symbols.		X
Requires travel between CFPUA sites.	X
Use or repair small/light equipment (power tools).	X
Use or repair medium equipment and machinery (vehicles, commercial mowers).	X
Use or repair heavy or complex machinery (HVAC systems, construction equipment, water plants).	X

 Physical RequirementsNone:  0 hours or 0% of scheduled shiftSome:  Up to 2 hours or 20% of scheduled shiftFrequent:  2 to 5 hours or 20% to 60% of scheduled shiftVery Frequent:  More than 5 hours or 60% to 100% of scheduled shift

	NONE	SOME	FREQUENT	VERY FREQUENT
Minimal physical exertion.  Very light physical work at desk or counter level with intermittent periods of sitting, standing, and walking.  May involve data entry, telephone work, or use of various office equipment.		X
Same as above with the addition of standing/sitting/walking for lengthy periods of time.  May involve light physical exertion due to pushing, pulling, carrying, and lifting weights up to 20 pounds.		X
Physical exertion involving pushing, pulling, and lifting up to 20 pounds. May require prolonged standing and/or walking during which time objects are transported. May require occasional bending, squatting, and reaching.		X
Sustained physical activity throughout the work period. Performs work tasks involving pushing, pulling, carrying, and lifting up to 50 pounds. May require bending, squatting, stooping, reaching, climbing, or walking in addition to other physical demands.			X
Physical exertion throughout the work period. Performs work tasks involving pushing, pulling, carrying, and lifting varying weights up to 50 pounds, and more than 50 pounds with assistance. May require bending, squatting, stooping, reaching, climbing, or walking in addition to other physical demands.			X

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