Hybrid Card Ops Specialist at Security Service Federal Credit Union

Responsible for end-to-end ownership of consumer and commercial debit/credit cards servicing requests and non-fraud disputes across phone, mail, and electronic channels. Tasks include a range of monetary and non-monetary transactions as well as non-fraud dispute case management adhering to quality control and productivity standards. Expected to efficiently deliver a great member experience while adhering to regulations and SSFCU procedures. Collaborates with multiple departments to include Risk Management, Account Services and Asset Recovery. Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values. Apply Now