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Hybrid Clinical Case Manager at MHA

MHA · Springfield, United States Of America · Hybrid

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MHA is seeking a compassionate and dedicated Clinical Case Manager to join our Young Adult Supported Community Living Program, serving individuals aged 18–22. This is an exciting opportunity to make a lasting impact by supporting young adults in their journey toward independence and recovery. The ideal candidate will bring clinical expertise, strong assessment and planning skills, and a passion for working with youth who face behavioral, mental health, or trauma-related challenges.

Open Shift:

-Monday through Friday 9am-5pm (40h)

Key Responsibilities

  • Develop comprehensive clinical assessments and individualized treatment plans in collaboration with program staff and supervisors.
  • Create and consult on crisis prevention plans, risk assessments, behavior support plans, and medication treatment plans.
  • Review historical records and collaborate with families, state agencies, and other stakeholders to guide clinical planning.
  • Train program staff on behavioral interventions, treatment planning, and data collection.
  • Facilitate and attend key meetings, including risk assessments, team meetings, IAPs, and medication reviews.
  • Develop and lead psychoeducational and skill-building groups for young adults; support staff in group facilitation techniques.
  • Serve as a liaison to DCF and other external partners to ensure coordinated, high-quality care.
  • Review incident reports and support quality improvement efforts by identifying trends and training needs.
  • Provide crisis intervention and attend intake/discharge planning meetings as needed.
  • Supervise multidisciplinary interns, enhancing program impact and student learning.
  • Maintain CANS certification and stay current with professional development through trainings and conferences.
  • Receive and manage program referrals and maintain an up-to-date program waitlist.

Why Join MHA?

At MHA, we are committed to creating a supportive, inclusive, and growth-oriented environment for both our clients and staff. You’ll be part of a passionate team that values innovation, compassion, and community collaboration. We offer competitive benefits, opportunities for professional development, and the chance to make a real difference in the lives of young adults.

Requirements

  • A valid driver’s license, automobile insurance, and a safe, reliable vehicle
  • Master’s Degree in Social Work, Psychology, Mental Health Counseling, or a related field.
  • Active clinical license required: LMHC, LCSW, LMFT, LICSW, or LADC I.
  • Minimum of 3 years of clinical experience working with individuals with psychiatric disabilities, challenging behaviors, or trauma.
  • Strong communication, collaboration, and documentation skills.
  • Ability to work effectively with multidisciplinary teams, state agencies, families, and young adults

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
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