Hybrid Customer Support Representative at Nimblerx
Nimblerx · Tempe, United States Of America · Hybrid
- Junior
- Office in Tempe
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
We’re looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction. As the first point of contact for both patients and pharmacy partners, you’ll play a key role in shaping how people experience Nimble. It’s not just about answering questions— it’s about building trust and making sure every issue is handled with clarity, urgency, and empathy.
The right person for this role is a strong critical thinker who can troubleshoot quickly, collaborate across teams, and take full ownership of the issues they handle. You know how to ask the right questions, communicate clearly, and follow through without dropping the ball. You’re also comfortable multitasking across multiple chats and tasks at once, while maintaining accuracy and empathy. If you take pride in delivering exceptional service and making things right, we want to hear from you.
Hourly Pay: $20.00
Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.
Hybrid: On-site 3 days per week (Tuesday-Thursday) in our Tempe office
You will:
What you bring:
What's in it for you:
At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.
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