Hybrid Information Technology Lead at Equity Methods
Equity Methods · Scottsdale, United States Of America · Hybrid
- Senior
- Office in Scottsdale
Information Technology Lead
Equity Methods seeks a results-focused, growth-oriented professional to join our Technology and Innovation group. This leadership role blends technical expertise in Microsoft-based administration, SOC2/ISO27001 controls, MDM management, and purchasing and vendor management, along with overseeing our managed service provider.
In this role, you’ll apply your experience in IT administration and leadership. This role offers an exciting career path that includes leading and mentoring junior staff members, developing new processes and capabilities, partnering across the firm on large multi-faceted engagements, and much more.
The Role in a Nutshell
- Oversee the MSP contract, relationship, projects, and performance against SOW's and SLA's.
- Oversee the implementation of our security process and responsibilities to maintain a secure environment appropriately governed through our SOC1 and SOC2 controls.
- Respond in a timely fashion to customer security and data privacy questionnaires, and incorporate advances in our security posture to match our customer's needs.
- Organize and run the security processes corresponding to our policies while maintaining appropriate documentation for evidence during out audits.
- Collaboratively administer our domain, EntraID, Sophos SIEM, Network, operational monitoring, InTune, Datto, Sharefile, Confluence, Jira, and other internal systems to serve our business needs.
- Oversee onsite IT Manager in the maintenance and support of local office network, desktops, laptops, printers, conference rooms, and A/V equipment.
- Lead advances in the integration of our enterprise software systems to ensure optimal and timely delivery of onboarding, offboarding, support, security controls, and visibility into critical business processes.
- Develop, select, and manage the security, Ai, and technology training program along with periodic phishing testing program to ensure all members of the business are informed and educated on security and safety best practices.
- Work closely with MSP, security vendors, application vendors, finance and leadership in budgeting, and purchasing processes for operating the datacenters, server room, and Technology resources.
- Learn how to use RPA/Ai Process Automation, to automate deterministic and Ai agent-based processes with HITL (Human in the Loop) to accelerate common processes.
We are:
- Zealous about exceptional client service and delighting every client, large or small, internal or external.
- Committed to clarity and respect. We go the extra mile to listen carefully and communicate clearly and respectfully. Internal and external clients alike value our ability to see issues from their perspective and make the complex simple for them.
- Agile and execution-focused. We are people of action. We don’t have managers who just sit back and talk.
- Growth-oriented. We welcome new projects, plan for the future, and support professional growth in our outstanding colleagues.
- Feedback-heavy and mentoring-rich. Our team members achieve professional growth via hands-on experience and ongoing feedback. And our reward systems incentivize mentoring, not hoarding responsibilities.
- All about impact. Our professionals love the opportunity to make a positive impact on clients, each other, and the long-run trajectory of the business.
- Eager to anticipate and solve the toughest problems, from today’s risk management needs to future processing power and beyond—even for challenges that are riddled with ambiguity and complexity.
- Hardworking. All the above items take time, even for very smart and efficient people. We don’t punch out at 5 when users need us.
Qualifications & Requirements
- Subject matter expertise in IT desktop management, Office365, networking, MSP and datacenter management, domain controller administration, vendor management, security, A/V, VPN and SSO.
- Superb flexibility and service skills (which may include internal clients) that reflect superior technical expertise and a thirst for client delight.
- Knowledgeable about SOC2 or ISO27001 compliance.
- Strong detail- and accuracy-orientation in all internal and external activities.
- Comfort in ambiguous, fast-paced, results-focused environments.
- Ability and willingness to think critically and solve “out-of-the-box” problems independently and by appealing to theory, experience, analysis, and raw problem-solving acumen.
- 5 or more years of experience in IT administration.
- CISSP, CISM, ITIL, or any cloud certifications are valued.
- Background check required.
About Equity Methods
Equity Methods is a finance, accounting, and human capital consulting firm that embraces the synergistic role of technology and subject-matter expertise to create exceptional client engagements. We deliver impact-rich services across three core practice groups: financial reporting, valuation services, and HR advisory.
With over 125 professionals and experience over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. For 10 consecutive years, Equity Methods has been rated #1 in client satisfaction and loyalty among financial reporting providers in Group Five’s Stock Plan Administration Benchmarking Study. We have consistently been rated a Top Company to Work for in Arizona.
