Hybrid Director of Customer Program Management (Strategic Engagements) at Synopsys

We Are:At Synopsys, we drive innovations shaping the way people live and connect. Our technologies enable breakthroughs in chip design, verification, and IP integration, powering the future of high-performance silicon and software. Join us to help transform tomorrow. You Are:A strategic, customer-focused leader with deep expertise in program management, SoC design flows, and the IP ecosystem. You thrive in dynamic environments, excel at building trusted relationships, and have a proven track record of leading teams to deliver outstanding customer experiences and business results. What You’ll Be Doing:Lead a team of Program Managers supporting IP engagements and customer success.Shape the strategic direction of customer experience for your region.Drive end-to-end customer journeys from pre-sales through silicon success.Collaborate with cross-functional teams to ensure customer satisfaction.Manage escalations and resolve issues proactively.Partner with Sales to support contract closure. The Impact You Will Have:Enhance customer satisfaction and IP integration success.Improve Synopsys products through customer feedback.Resolve escalations efficiently to maintain strong relationships.Lead and inspire a high-performing team.Drive operational excellence and strategic improvements.Support key business and customer objectives. What You’ll Need:B.S./M.S. in Electrical Engineering or related field.15+ years in engineering or program management roles.10+ years of people management experience.Experience with contract negotiations.Strong communication and leadership skills. Who You Are:Strategic, customer-centric, and agile.Collaborative and inspirational leader.Excellent communicator and problem solver. The Team You’ll Be A Part Of:Join the Customer Engagement and Success team, working with global partners and cross-functional Synopsys groups to deliver IP integration and customer satisfaction. Apply Now