Hybrid Senior Business Analyst at V/Line

Senior Business Analyst

• Fixed-term contract until June 30^th, 2026. Likely extension

• 3 days in-office, 2 days remote working

• Valuable experience in an alternative domain

V/Line is experiencing significant growth. We’re delivering more services, more trains, cheaper fares, and major projects.

With more than 3,700 weekly train and coach services, an expansive freight network and vast rail infrastructure, millions of Victorians depend on us every day. You could be one of our 2,500 committed team members who are up to the challenge.

About the role

Working as part of our Business Information Solutions (BIS) Team, our new Senior Business Analyst will be ‘the bridge’ between the current state and desired state. The successful candidate will oversee activities which support V/Line’s complex IT projects by streamlining business processes and requirements.

Key Accountabilities include:

• Develop and manage business and technical requirements, including business cases, project scope, business process maps, and user stories.

• Analyse stakeholders to understand their needs and expectations.

• Conduct interviews and lead workshops to gather and refine requirements.

• Specify and prioritize requirements based on validated stakeholder input.

• Evaluate feasibility of proposed solutions and explore alternatives as needed.

• Use data modelling techniques to interpret findings and propose alternative solutions.

• Identify and manage risks related to requirements, developing mitigation strategies.

• Secure approval for requirements and proposed solutions from relevant stakeholders.

• Coordinate project delivery through design reviews and walkthroughs, ensuring alignment with defined requirements and validating proposed solutions.

About you

• Must have 8+ years’ experience working as a Business Analyst on complex, system implementation projects

• Demonstrated experience building meaningful, constructive relationships with a variety of stakeholders across all levels of seniority

• Proven experience utilising Business Analysis methodologies and BABOK best practice

• Broad IT domain experience across Application Development, Enterprise Architecture, Project Management, Vendor Management and Quality Assurance

• Demonstratable understanding of the Software Development Lifecycle (highly desirable)

• Tertiary qualifications in Business/Information Systems or IT related discipline (highly desirable)

• Demonstrated experience working within the Transport industry (highly desirable)

• Proactive and self-motivated, with a strong sense of ownership and accountability.

• Adaptable and flexible, comfortable navigating ambiguity and shifting priorities.

• A natural problem-solver, always seeking opportunities to improve processes, enhance value, and deliver practical solutions.

Salary for this position is commensurate to the successful candidate’s aligned skills and experience to the position.

In addition to free Myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.

• Huge potential – We’re transforming, and you can to. Be a change maker, recognised for your contribution and creativity.

• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the ‘Apply’ button to submit your application, including a cover letter addressing the key criteria (About you) and a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references. 

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.  

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023 / Asset Management Enterprise Agreement 2023).

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.