Hybrid Q3-NAMORC-Oracle Service Logistics PCON-Fluke-Richardson, TX at Infosys Limited
Infosys Limited · Richardson, United States Of America · Hybrid
- Senior
- Office in Richardson
Job Description
Infosys is seeking a highly skilled and experienced Oracle Service Logistics Cloud Principal Consultant to join our team. The ideal candidate will possess with in-depth expertise in Oracle Fusion Service and Oracle Service Logistics Cloud, complemented by a broad understanding of Oracle Order Management Cloud, Oracle Inventory Cloud, and Oracle Maintenance Cloud. This role involves leading functional design, implementation, and rollout of Oracle Cloud applications to meet diverse client business needs. This role will conduct functional testing, troubleshoot issues, and provide resolutions to ensure smooth operations of Oracle Cloud applications. This role will collaborate with cross-functional teams including developers, analysts, and project managers to deliver high-quality solutions.
Required Qualifications:
- At least 11+ years of Relevant Information Technology experience
- Candidate must be located within commuting distance of Richardson, TX. or be willing to relocate to the area. This position may require travel within the US.
- Bachelor’s Degree or foreign equivalent, will consider work experience in lieu of a degree
- Minimum of 10+ years of experience working with various Oracle CRM Applications like Oracle Fusion Service, Service Logistics Cloud, Digital Customer Service, Oracle E-Business Suite Service Modules or related modules.
- Knowledge on Oracle Order Management Cloud, Oracle Inventory Cloud and Oracle Maintenance Cloud
- Proficiency in Oracle Cloud application configuration, customization, and implementation.
- Strong understanding of business processes related to Customer Service, Service Entitlements/Coverages, and Depot Repair
- Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Effective communication and interpersonal skills to collaborate with clients and internal teams.
- Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
- Certifications in Oracle Fusion Service, Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud would be a big plus
- Knowledge on Oracle Subscription Management Cloud is a plus
- Able to handle multiple tasks in a fast-paced environment
- Strong communication and analytical skills
- Ability to work in team in diverse/ multiple stakeholder environment.
- Experience and desire to work in a Global delivery environment.
The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
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EEO/About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
