Hybrid Unarmed Security Guard at Windwalker Careers

Windwalker Security Guards are entrusted with maintaining a safe and welcoming environment across the College campus. Our guards perform a broad scope of responsibilities designed to support the college’s vibrant urban community, academic mission, and commitment to inclusion.

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.
• Ensure consistent and professional appearance and demeanor of all on-duty personnel, especially in high-traffic zones such as academic buildings, residence halls, and performance spaces.
• Maintain strict adherence to college security protocols. Collaborate with local and state authorities, including Boston Police, Massachusetts State Police, and DHS partners, when necessary.
• Monitor and regulate access to college facilities with professionalism, decisiveness, and courtesy. Uphold Windwalkers values in every public-facing interaction.
• High touchpoints between and among contract employees, client management, and company managers.
• Preparedness planning for effective response to potential crises.
• Deliver exceptional customer service to students, faculty, staff, and visitors. Act as an accessible, helpful resource during daily campus operations.

 REQUIRED QUALIFICATIONS:

• High school diploma or GED required
• Must be at least 18 years old
• Ability to pass a background check
• Ability to react quickly to a changing environment
• Advanced ability to respond to security breaches and threats.
• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
• Ability to inform personnel and visitors of security procedures
• Excellent interpersonal, written, and communication skills
• Possess an ability to be flexible and perform a variety of security duties

  PREFERRED QUALIFICATIONS:

• A minimum of two years’ experience in a similar role preferred
• Knowledge of security systems and surveillance equipment preferred
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
• Associates degree or greater in Criminal Justice related studies
• Experience in documenting, observations, customer service and security procedures