- Senior
- Office in Melville
The Opportunity
The Senior Product Manager will lead the development, deployment, and continuous improvement of technology solutions for our retail operations within OMS or Merchandising / ERP. This role requires a blend of strategic thinking and technical expertise to deliver products that meet both customer and business needs. You will work closely with cross-functional teams, including engineering, design, and marketing to ensure alignment and successful implementation.
The Company
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.
We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a Senior Product Manager, you excel at the below core competencies
- Seeing ahead to future possibilities and translating them into breakthrough strategies
- Building partnerships and working collaboratively with others to meet shared objectives
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
The impact you'll make
- Partner with cross functional teams to identify pain points and opportunities for product improvement
- Communicate product updates and progress to internal and external stakeholders
- Develop and maintain product roadmap aligned with company goals
- Leverage data analytics and user feedback to inform product decisions
- Collaborate with stakeholders to gather requirements and prioritize features
- Stay updated on industry trends and emerging technologies in retail and e-commerce
What you will bring
- Bachelor's degree in engineering or appropriate work experience in successful eCommerce order/inventory management domain
- 5+ years’ experience in product management, ideally in retail technology, eCommerce or related industry
- 5+ years' experience in Product, end user design, and / or software delivery
- Understanding of cloud technologies, APIs, and integrations
- 5+ of years working with B2B SaaS products
- Experience with Omni Channel processes across front end stores, eCommerce and fulfillment
- Experience with Atlassian suite (JIRA, Confluence, JPD), MySQL, Figma (or other UI/UX tools)
- Familiarity with retail systems such as POS, ERP, CRM and inventory management software
As a member of the KWI team you will receive
- Full Medical, Dental and Vision
- Annual bonus eligible
- Free gym in the building
- Generous PTO policy
- Summer Fridays....all year round
- Tuition Reimbursement
- Discount from building café
- 401(K) with a 50% company match (up to 6% of employee contribution)
- Employee Referral Program
- (1) Volunteer day each year
Our work space
We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days of Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday.
We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.
Our commitment to you
At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.
