Hybrid Front Desk Agent - Hilton Motif Seattle at Hilton Motif Seattle

%3Cp%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.hilton.com/en/hotels/seamfhh-hilton-motif-seattle/?SEO_id=BING-AMER-HH-SEAMFHH%26amp;y_source=1_NzM3MDc1NzktNDgzLWxvY2F0aW9uLndlYnNpdGU%3D%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EThe Hilton Motif Seattle%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E is looking for its next%26nbsp;Front Desk Clerk%26nbsp;to join their dynamic team!%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ELocated on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city%27s finest restaurants, shopping, entertainment venues, museums, and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, approximately 28,000 square feet of meeting space, and 319 newly redesigned rooms.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECome join the Hilton Motif Team, where you will find an award-winning culture that our Team Members love being a part of. From a friendly workplace to competitive health benefits along with career growth opportunities and our Go Hilton travel discount program and complimentary meals while on shift. We know that you will love being a part of the Hilton Motif Seattle team!%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EThe ideal candidate should have at least one year of customer service experience and minimum 6 months of hotel front desk experience, with schedule flexibility.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EShifts pattern%3C/strong%3E: %26nbsp;must be able to work mornings, evenings, weekends, and holidays are required%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EThe hourly rate range%3C/strong%3E is %2423.50 - %2424.00 and is based on applicable and specialized experience and location.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EThe Benefits%3C/strong%3E – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive%26nbsp;personally and professionally%26nbsp;in a diverse and inclusive environment, thanks to innovative programs and benefits.%26nbsp;Hilton offers its eligible team members a comprehensive benefits package including:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMedical Insurance Coverage –%26nbsp;for you and your family (when you avg 80+ hours a month).%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EVision, dental, life and disability insurance%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMental Health Resources%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EBest-in-Class Paid Time Off (PTO) – you will accrue up to 18 days/144 hours in the first year%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ESupportive%26nbsp;parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. %26nbsp;Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate). %26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EGo Hilton travel discount program: 110 nights of discounted travel per calendar year%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EMatching 401(k)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EDebt-free education:%26nbsp;Access to a wide variety of educational credentials%26nbsp;(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECareer growth and development%26nbsp;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ETeam Member Resource Groups%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ERecognition and rewards programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAccess to your pay when you need it through DailyPay%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EOther Compensation%3C/strong%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EFront Office Upselling Incentive Program – Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated at time of guest check-out. Upsell revenue includes room type upgrades, early check-in fee, and late check out fees. Eligible for up to 15% commission pay out.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EComplimentary meals in the cafeteria while on shift%3C/span%3E%3C/li%3E%3Cli%3E%3Cp%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ECommuter Benefit - Unlimited city and county public transit for only %2418/mo.%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat will I be doing?%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAs a Front Desk Clerk, you would be responsible for checking in and checking out guests in the hotel%27s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAssist Front Office leadership with the checking in and checking out of guests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3ERespond to guest inquiries and in a timely, friendly, and efficient manner.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EProvide driving and/or walking directions to guests to local destinations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EEnsure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EAssist fellow team members and other departments wherever necessary to maintain positive working relationships.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:12px;%22%3EProvide or obtain accurate information.%3C/span%3E%3C/li%3E%3C/ul%3E

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

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