Hybrid Senior Team Lead – Charge Posting at Acurus Solutions Private Limited
Acurus Solutions Private Limited · Chennai, India · Hybrid
- Professional
- Office in Chennai
- Supervise and mentor charge posting staff.
- Allocate tasks, monitor productivity, and ensure quality standards.
- Conduct performance evaluations and provide coaching.
- Oversee accurate and timely posting of charges from EHRs and encounter forms.
- Validate CPT, ICD-10, and HCPCS codes for compliance.
- Resolve discrepancies and escalate complex issues.
- Ensure adherence to HIPAA and payer-specific guidelines.
- Conduct regular audits to maintain accuracy and compliance.
- Implement corrective actions and process improvements.
- Develop and maintain comprehensive SOPs for charge posting workflows.
- Regularly review and update SOPs based on regulatory changes and operational needs.
- Collaborate with cross-functional teams to align processes with best practices.
- Design and deliver training programs for new hires and existing staff.
- Conduct refresher sessions and skill enhancement workshops.
- Maintain training documentation and track staff competency.
- Coordinate with coding and AR teams to resolve charge-related issues.
- Communicate updates on payer policies and internal procedures.
- Generate productivity, accuracy, and compliance reports.
- Track KPIs and contribute to strategic planning and decision-making.
- Bachelor’s degree
- Minimum 5 years of experience in charge posting or medical billing in US healthcare and at least 2 years in a supervisory or team lead role.
- Knowledge of CPT, ICD-10, HCPCS coding and payer guidelines.
- Proficiency in billing software NextGen and Clearing House software Waystar Zirmed
- Excellent communication and team management skills.
- Familiarity with CPT, ICD-10, and HCPCS coding.
- Experience in SOP development and staff training.
- Strong documentation and reporting skills
- Certification in Medical Billing or RCM - optional