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Hybrid Architect (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN) at Empowered by Innovation | Reimagining the Future with Birlasoft

Empowered by Innovation | Reimagining the Future with Birlasoft · Pune, India · Hybrid

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Area(s) of responsibility

Job Responsibilities: 

  • Troubleshoot Global address list syncing and undelivered message tracking.
  • Mailbox creation, permissions creation, modifications
  • To troubleshoot email performance or delegation of access
  • Update, block for incoming address and calendar configuration sharing
  • Archive mailbox data export and clean up.
  • Configuring SendReceive connectors for controlling mail flow to and from various application servers along with support for exchange mailbox archiving
  • Troubleshoot email connectivity for email users along with Public Folder functionality.
  • Manage restoration and back up of mailboxes along with PST/OST import and export issue.
  • Create/modify existing shared mailboxes, security, and distribution groups.
  • Create or modify existing rooms and resources along with existing mail tips and OWA troubleshooting.
  • Restoration of the service following outage, failures or disasters.
  • Perform remote diagnosis and troubleshooting for issues affecting Office 365 service availability and performance as reported by CLIENT and/or captured through the monitoring of service components.
  • initiation and coordination of support requests.
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