Hybrid Human Performance Technology Specialist at Blue Cross Blue Shield of Michigan Mutual Insurance Company

Our Human Performance department is looking for a creative and innovative individual to help shape the future of our organization.  This individual will be responsible for collaborating with the business to gather information to write professional articles and build SharePoint sites.  The ideal candidate will possess the following skills, traits and characteristics:

Departmental Requirements 

• Experience creating and administering SharePoint sites
• Proven writing experience to create corporate communications and articles 
• Strong presentation skills demonstrated though intake meetings and collaborating with the business
• Creative individual that can work autonomously, takes initiative and is a self-starter
• Experience in creating efficiencies in process and business 

Corporate Requirements

Recommend and implement technical solutions while leveraging best in class HR technology. Ensure solutions are aligned with business strategy and goals and compliant with HR laws, policies and procedures.  Develop computer-based training curricula and programs.  Manage website content creation, enhancement and maintenance.  Support Human Performance technology initiatives.

• Manage technical aspects of assigned application(s) from a day-to-day systems perspective including the management of user roles, security and permissions.
• Configure modules to meet process requirements and recommend configuration changes and system enhancements as appropriate. 
• Develop application modules, site maps, image templates or page templates to meet project requirements.
• Use web-based training (WBT) and computer-based training (CBT) applications to design, deliver and evaluate curriculum and training; Develop and/or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media. 
• Writes, designs, or edits web page content. Provide custom and ad-hoc reporting to HR leadership and other stakeholders.
• Identify alternatives for web architecture or technologies.
• May select programming languages, design tools or applications. 
• Execute project management activities such as conducting needs analysis, facilitating design review sessions, recommending solutions, testing and postproduction support for assigned applications or products. 
• Assist customers by answering questions, supplying information and training as necessary. Maintain awareness of technology enhancements and new resources; Makes continuous improvements in key processes, techniques and procedures. 
• Other duties may be assigned.  

Qualifications

• Bachelor’s degree in business administration, Human Resource Management, Information Technology or related field required.
• Three (3) years’ experience in the Human Resources technical environment or related environment required.
• Prior experience working with Human Resources Information Systems or Talent Management systems preferred.
• Three (3) years advanced website development and administration experience required.
• Two (2) years of project management experience required.
• Proficient in Microsoft PC applications, i.e., MS Project, PowerPoint, Visio, Word, Excel and Access.
• Experience programming web components with authoring applications, such as Dreamweaver, SharePoint Designer, Flash, Captivate and Camtasia.
• Experience developing and managing SQL and Access databases.
• Excellent oral and written communication skills
• Proven ability to multitask and prioritize, plan, organize, direct and meet deadlines as it relates to contributing on multiple projects simultaneously.
• Demonstrated ability with a variety of web languages and platforms, such as SharePoint, ColdFusion, XHTML, HTML, CSS, XML, and JavaScript.
• Demonstrated ability to create graphical web elements in Adobe tools, such as Photoshop and Fireworks.
• Ability to promote teamwork, collaboration and build relationships within and across organizational levels and functions.

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.