Hybrid Customer Experience Internship at B-Unlimited, Inc.

Description

In everything we do at B-Unlimited, we aim to provide elevated art, thoughtful print, and impeccable service to our customers through custom apparel merchandise. Our in-house artists and incredibly skilled screen-printing and embroidery specialists are exemplary in bringing our customer’s thoughts to cloth. 

Through our work, we give our customers a way to celebrate themselves, their communities, their passions, and their memories by designing apparel that speaks to each of those pillars. In a world with so much noise, it may seem hard for our customers to stand out. It is more than a t-shirt. It’s more than a hat. We aim to help our customers create impact and to spread joy through their own journeys. We support our customers’ brands, goals, philanthropies, and dreams with tangible products produced with love, joy, determination, and creativity. 

We lead a fun-loving and creative culture and a dedicated team committed to excellence. We have the innate ability to overcome challenges together and push ourselves to reach our goals and our full potential together with you.

Be You.

Be Unique

Be Unlimited.

Job Summary:

We are looking for a motivated and customer-focused Customer Experience Assistant to join

our team. In this role, you will be the first point of contact for customers, assisting them with

inquiries, resolving issues, and ensuring a high level of satisfaction.

Preferred Qualifications:

-Experience in a customer service role.

Requirements

Key Characteristics or Skills

The person in this position must have the following characteristics:

• Extremely organized and highly efficient: able to work on several projects/conversations simultaneously without compromising quality of interaction or attentiveness
• Caring and creative: willing to go the extra mile to make every customer happy and satisfied
• Communicative and thorough: follow up on every concern/complaint, seeing each through to its resolution
• A catalyst for positivity and exemplary in kindness, patience, and teamwork 

Other Requirements:

• High school diploma or equivalent.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• A positive attitude and a strong work ethic.