Hybrid HUMAN RESOURCES TECHNICIAN at City of Huntington Beach, CA

About the Department

Note: This job description is currently being updated and is under review for final approval.

Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team.  At this time, we have an outstanding career opportunity available, as we're looking for the "right person" to serve as Human Resources Technician. 

The ideal candidate is a highly motivated and detail-oriented individual with a passion for learning and developing their career in Human Resources. The candidate possesses strong organizational skills, is adept at handling confidential information with discretion, and communicates clearly and professionally. The ideal candidate will be comfortable working in a fast-paced, team-oriented environment while demonstrating a customer service mindset in their interactions with employees and the public.  

Human Resources provides exceptional internal and external customer service in support of the City's belief that our people are our most important asset, fostering a community based on teamwork, collaboration, and shared success. Human Resources supports 11 City departments and 1,500 full and part-time employees, from recruitment to retirement. Human Resources oversees a variety of operational functions, including employee selection, employee relations, health and retirement benefits administration, disability leave and return-to-work management, and classification and compensation. Human Resources works with the City Manager's Office to build and maintain strong labor relations with our eight bargaining groups and one non-represented group.



Under general supervision, the Human Resources Technician performs a variety of specialized and complex human resources clerical and administrative support services requiring a high degree of accuracy, discretion and personal judgment. Differs from the Senior Human Resources Technician in that the Senior is an advanced journey-level classification in the series requiring significant experience in the human resources/risk management environment, while the Human Resources Technician is a journey level classification requiring minimal human resources/risk management-specific experience.

Position Duties

• Assists employees with inquiries pertaining to City personnel policies and procedures, recruitment processes, benefit programs, and classification and salary plans
• Provides administrative assistance in organizing and implementing new or modified benefit programs, including medical, dental, vision, life, voluntary insurance plans and retirement plans
• Receives and screens visitors, telephone calls, emails, and requests for information, providing a high level of customer service to both external and internal customers 
• Participates in new employee orientations, employee benefits enrollment and orientations; prepares and distributes benefits communication materials as assigned
• Screens, sorts and distributes incoming correspondence and forms
• Processes Personnel Action Forms (PAFs) involving appointments, promotions, reclassifications, leaves, separations, and retirements; reviews for accuracy, verifies appropriate supporting documentation is provided; reviews conformance to current policies, and obtains required signatures/approvals; may update employee status changes in the associated systems 
• Drafts and composes letters, emails, and other communications either independently or in accordance with oral and written directions
• Schedules appointments, meeting rooms and meetings and sends confirmations to participants, as directed
• Establishes and maintains employee personnel, medical, benefits, and other related administrative and confidential files; maintain records according to the City’s record retention standards

Minimum Qualifications

 Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes:

Education:   A high school diploma or equivalent certificate.  Supplemental education or specialized training in office, records management, business or public administration, or human resources is preferred.
 
Experience:   Three (3) years of clerical or administrative support experience, including responsible public contact experience.  Experience with personnel or other confidential files is highly desirable.
 
License/Certification:  A minimum typing/keyboarding speed of 45 wpm net.

SPECIAL CONDITIONS

Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

• Application Review
• Examination - Applicants who BEST meet the City's needs will be invited to participate in a virtual oral exam (weighted 100%) - tentatively scheduled for September 10, 2025.
• Selection Interview
• Background
• Appointment

Other Qualifications

 

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