Hybrid Bilingual Victim Advocate - Internal Applicants Only at King County, WA

About the Department

This position is a special duty position through the end of June 2028. 

Supervisor: Kelsey Greer

Salary: Range 50 -$37.47 (step one) - $47.50 (step ten) *

Work Schedule: Monday-Friday, our core business hours are 8:00am – 5:00pm

Work Location: In-person /telecommute (hybrid)- MRJC & King County Courthouse

Position Duties

This position provides advocacy for petitioners who seek civil protection orders with an emphasis on Domestic Violence Protection Orders to include: Intake and interviews with petitioners; support and assistance in completing protection order forms through the online protection order system; providing general information and assistance to the public on matters related to civil protection orders; accompaniment to court virtually and in-person as requested or appropriate; referral to social service providers and civil legal aid through project safety; professional use of judgment when balancing business priorities required. The Protection Order Advocacy Program receives requests for assistance via email, phone, and in person. The ability to triage and identify the level of need is critical. Additional responsibilities include but are not limited to data collection and maintenance, assisting petitioners through our Protection Order portal and providing support for the Race, Equity, and Social Justice policy and principles, working with PAO colleagues and management to identify opportunities for improvement.

Minimum Qualifications

• Must be fluent in Spanish and support Spanish speaking victims (required) 
• Considerable knowledge of the civil or criminal justice system and experience in the field of domestic violence services required
• In depth knowledge and experience of the Civil Protection Order process, implications on victims and application of law
• Knowledge of basic victim advocacy principles and ethics 
• Knowledge of trauma informed care and victim centered principles
• Knowledge of communications principles, methods, and materials  
• Considerable knowledge of local victim services related community resources 
• Strong project management skills with the ability to manage multiple priorities
• Excellent written and oral communication skills, with strict attention to detail, are required
• Demonstrated ability to work effectively with persons in crisis
• Demonstrated ability to work within and across systems and demonstrated ability to multi-task and problem-solve with quick deadlines are a priority
• Ability to demonstrate predictable, reliable, and timely attendance is required
• Ability to work with supervision, receiving instructions/feedback, coaching/counseling, and/or action/discipline
• Additional responsibilities and/or tasks may be incorporated, or existing ones modified as business needs evolve
• Ability to be adaptable and flexible to changing court processes, team needs, and use of technology
• Candidates with experience serving LGBTQ+ survivors are strongly encouraged to apply
• Commitment to Race, Equity and Social Justice work including ongoing cultural competence development

Other Qualifications