Hybrid Line Crew I at City of Sugar Land, TX

About the Department

The City of Sugar Land is seeking a full-time Line Crew I member to join the Sugar Land Airport Team.

*This position has been re-posted. Only applications submitted after 08/15/2025 will be considered.
 
Why Should You Join Our Team? 
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Line Crew I a starting salary of $49,296  – $56,700 depending on your qualifications and experience. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits;  a robust pension plan with TMRS to set you up for a fulfilling retirement; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion.  

Benefits At-A-Glance:

• City-subsidized Medical and Dental Insurance with a variety of plan options;
• City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
• Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield; 
• 9 paid holidays and up to 3 floating holidays to use at your discretion; 
• A generous vacation package with accruals starting on day 1;  
• Paid sick leave; 
• Paid Parental Leave;
• A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City; 
• You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan; 
• Longevity pay for each month of service after your first 13 months of employment;
• On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
• Access to multiple mental health benefits and resources, including a robust EAP…

 If we have your attention… Please. Continue. Reading!

Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.

Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!

Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.

Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.

Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.

Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.

Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences. 

We are TrailBLAZErs!

About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine. 

We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Position Duties

Are we the right fit for YOU? 

Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Are you an advocate of team-work? If so, please consider applying for the Line Crew I position today!  

This position is responsible for servicing, arriving, and departing aircraft and is expected to provide excellent customer service while performing these duties. Performs a variety of operations, maintenance and repair functions related to aircraft, airport equipment, and fueling.

As a Line Crew I, you will:

• Safely drives, services and fuels all types of aircraft and airport equipment, including refueling mobile refueling trucks. 
• Marshals in and out aircraft on arrivals and departures; greets all pilots and passengers.  Assist passengers with luggage. Takes written fuel order from passenger or pilot and relays to appropriate employee. Services oil on aircraft as directed by the supervisor or aircraft captain. 
• Collects ramp fees and fuel charges. Maintains fuel truck records on a daily basis.
• Services aircraft, which includes: removing all trash, newspapers, etc. off the aircraft; fueling aircraft; lavatory servicing; loading and unloading luggage; towing vehicle; providing water service (using the water service cart); windshield washing; supplying amenities such as newspapers and catering. 
• Fuel aircraft in a safe manner using methods learned from NATA and in-house training. This function requires extensive knowledge about fueling procedures and how to fuel different aircraft. Employee will fuel both avgas and jet aircraft.
• Performs minor maintenance on airport equipment. Will be required to wash airport equipment, trucks, loaner cars and other vehicles as directed. Performs regularly scheduled safety checks on ground equipment and fuel trucks. Inspects T-hangars for function and customer adherence to hangar rules and policies; reports all discrepancies to the supervisor or manager on duty.
• Responsible for first response firefighting as noted in NATA training.
• Regular attendance is an essential function of this position.  (This will apply only to public safety, shift workers “boots on the ground” and customer service positions; it would also apply where systems necessary to perform job are not accessible remotely—Dispatch, etc.)
• Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.
• Stay abreast of and comply with all City and departmental policies and procedures.   
• Perform other duties and responsibilities as assigned by the Director or their designee.  

Minimum Qualifications

Formal Education:

• High School diploma or GED.

Relatable Work Experience:

• One year or more experience in a similar position is desired.

Training (License and/or Certification):

• Valid Texas Driver’s License on hire with a good driving record.
• Through in-house training, must acquire knowledge of, or be able to qualify for, the following within 6 months of hire:
  • Safe handling of fuel products and complete understanding of the fuel farm. 
  • Proven familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft.
  • Must complete NATA online video portion with a minimum score of 80.
  • Must pass practical NATA training administered by a Line Supervisor with a minimum score of 80. 
  • Complete the required training re. the regulations involved in the handling and disposal of regulated international trash. 
  • Complete the AOA video and understand the requirements of driving on airport restricted areas.
  • FAA regulations regarding the operation of the airport runways and taxiways, and aircraft handling. 
  • Review and understand the COSL Employee Policy Manual and the Aviation Department Policy Manual.
  • Effective communication with the ATC control tower. 
  • EPA regulations; SPCC regulations regarding fuel spill prevention and clean-up.
  • US customs responsibilities 
  • Use, identify and connect the appropriate ground power equipment to an aircraft.

Other Qualifications

The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.