Hybrid ACCOUNT COORDINATOR at PRISMA GRAPHIC CORPORATION

Description

As an Account Coordinator, you’ll play a crucial role in supporting our sales team and delighting our clients. You’ll be the go-to person for managing the day-to-day flow of customer projects, keeping everything on track, and ensuring we exceed customer expectations. Your day-to-day responsibilities will include:

• Collaborate with Sales: Work hand-in-hand with the Outside Sales team and Account Manager to meet and exceed sales targets.
• Customer Communication: Be the bridge between customers and our internal teams to ensure projects are executed on time and to the highest standard.
• Build Relationships: Help foster strong, long-lasting relationships with customers by providing excellent service and proactive communication.
• Grow Your Knowledge: Continually expand your expertise on our products and services—your growth is important to us!
• Support Sales Meetings: Participate in regular meetings to ensure projects are on track and all customer needs are met.
• Order Processing: Accurately enter estimates and orders, ensuring all details are correct for smooth project execution.
• Fast-Track Customer Support: Respond to all customer inquiries (emails and calls) promptly—same-day response guaranteed.
• Stay Organized: Utilize tools like email flagging and to-do lists to stay on top of tasks and deadlines.
• Inventory Management: Monitor customers' inventory levels and collaborate with Account Managers to ensure timely restocking.

What We Offer:

• Comprehensive Training: Receive structured onboarding, including hands-on learning on the production floor for your first 30 days. Ongoing product knowledge training ensures you're always on top of your game.
• Career Growth: We believe in growing talent from within. You'll have the opportunity to develop your skills and advance your career with us.
• Supportive Team Environment: Join a close-knit team where collaboration and open communication are key. We work together to succeed!
• Competitive Pay & Benefits: Enjoy a competitive salary and benefits package.

Qualifications

We’re looking for someone who brings a positive attitude, strong attention to detail, and exceptional communication skills. If you’re a great listener, a proactive problem solver, and have a knack for staying organized, you’ll fit right in.

• Key Skills:
• Excellent organizational skills
• Strong time management abilities
• Meticulous attention to detail
• Active listening and clear communication
• Team player with adaptability to changing needs

Ready to make an impact? If you're excited about joining a company that values your growth and provides the tools you need to succeed, apply today and become part of our vibrant team!