Hybrid Ford Warranty Administrator at Kocourek Automotive

Are you detail-oriented, organized, and passionate about delivering exceptional service? We’re looking for a Warranty Administrator to join our team and ensure our customers get the most out of their vehicle warranties—while keeping everything running smoothly behind the scenes.

What You’ll Do
As a Warranty Administrator, you’ll be the go-to expert for processing and reconciling warranty claims with accuracy and efficiency. You’ll work closely with the Service Manager and other team members to ensure claims meet manufacturer guidelines, deadlines are met, and customers are taken care of.

Your Day-to-Day Will Include:

• Processing warranty and extended warranty claims in a timely and accurate manner

• Reviewing repair orders, verifying manufacturer requirements, and submitting claims for payment

• Tracking outstanding claims, following up on payments, and keeping schedules current

• Resubmitting or resolving any rejected claims quickly

• Maintaining warranty records, factory recalls, and bulletins

• Generating weekly reports and keeping the Service Manager informed of trends or issues

• Assisting with body shop warranty claims and other clerical needs as needed

What We’re Looking For:

• Experience with general accounting, clerical work, and data entry

• Knowledge of automotive systems (a plus, but not required)

• Strong communication skills with the ability to work well with guests, team members, and multiple dealership locations

• Highly organized with great attention to detail

• Ability to thrive in a fast-paced environment with frequent interruptions

Why You’ll Love Working Here:

• Supportive, team-oriented atmosphere

• Opportunities to grow your skills in the automotive industry

• A role where accuracy, problem-solving, and organization truly shine

• Competitive pay and benefits

If you have a knack for numbers, a love for organization, and enjoy working in a team environment where no two days are the same—we want to hear from you!

BENEFITS:

Kocourek offers an extensive benefit packet that includes: paid time off, medical, dental, long and short term disability, life insurance and a generous matching 401k plan.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.