Hybrid Associate Wayfinding Designer at Massachusetts Bay Transportation Authority, MA

About the Department

Position Duties

• Using proprietary sign design software, produce working sign files, final graphic artwork, and modify sign schedules, under the direction of senior Wayfinding Designers and Manager of Graphics & Wayfinding
• Assist senior Wayfinding Designers and Managers of Graphics & Wayfinding with their work with consultants on station wayfinding plans and drawings to create signage contract drawings.
• Maintain organized, accurate, and updated graphic and architectural files for the purpose of consistent archival referencing and final production.
• Assist with reviewing design contract drawings at each submittal stage.
• Assist with reviewing RFIs, construction documents, shop drawings, and sign samples to help ensure signage is correctly executed and implemented.
• Assist with ongoing projects in the design and construction phases, as needed.
• Review transit maps for accuracy and consistency. 
• Organize and maintain the office sign sample library.
• Assist with research on sign materials and specifications. 
• Attend site visits to assist with reviewing and documenting existing conditions and paths of travel
• Assist with construction phase site visits to review signage implementation conformance and compile punch lists. 
• Photo-document wayfinding signage at MBTA stations as needed.
• Stay current with architectural, environmental, and graphic design technology and trends.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner.
• Perform related duties and projects as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited institution in architecture, environmental graphics, graphic design, or related field.  
• Minimum of two (2) years of demonstrated experience in the architectural field (Internship or Coop Experience Accepted.)
• Experience with reviewing construction documents and shop drawings.
• Demonstrated experience providing technical graphic production and architectural support throughout the design and production process.
• Proficient in industry-related software including Adobe Illustrator, InDesign, Photoshop, AutoCAD, and Microsoft 365.
• Strong technical production, research, analytical, coordination, and communication skills.
• Strong time management and organizational skills with a proven ability to meet deadlines in a scheduled and methodical manner.
• Excellent and effective customer service, communication, and conflict resolution skills.

Preferred Experience and Skills 
• Previous Architecture or Wayfinding experience
• Experience in transit or multi-disciplined infrastructure programs.

Other Qualifications

• A High School Diploma or GED with an additional five (5) years of directly related experience substitutes for the Bachelor’s degree requirement.
• An Associate’s degree from an accredited institution in a related field, plus an additional three (3) years of directly related experience, substitutes for the Bachelor’s degree requirement 
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience.