- Professional
- Office in Pooler
Position: Service Manager for Two Addison Place – Pooler, GA
Role Overview
As a Service Manager for this community, you will help provide leadership for 326 apartment homes. You are the go-to person for all things service related, which involves coaching, scheduling, ordering, making decisions and meeting deadlines.
Competitive pay + $750/month rent discount for live-on (if desired) + bonuses + medical/dental/vision/401Kmatch + paid training + fun events
Most Important Responsibilities
- Demonstrate leadership qualities and be willing to take ownership of all tasks related to maintenance and curb appeal.
- Periodically inspects work performed by Service Team Members.
- Oversee the make-ready process to prepare vacant apartments for move-ins.
- Maintains inventory of maintenance materials and supplies.
- Completes monthly preventive maintenance.
- Take initiative to solve problems and manage expenses, supporting expense control programs.
- Connect with the team daily to review scheduled tasks, service requests, make ready board and turn schedule.
- Identify future budget needs including larger capital projects.
- Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
- Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
- Strong attention to detail and follow-up to ensure quality of final work product.
- Share your knowledge with the team to promote teambuilding.
Most Important Qualifications
- Proven experience managing a team to achieve goals and objectives.
- EPA and CPO required.
- Technical skills should include the ability to troubleshoot/repair/maintain HVAC components, appliance repair, carpentry, plumbing, electrical and all other general CRC maintenance requirements.
- Experience with vendor management, scheduling, inspections, and service contracts.
- Vehicle/truck, driver’s license, emergency on-call rotation, tools.
- Customer service skills a must
Founded in 1965, we own and operate all of our assets and invest in the long-term value. Certified as a Top Workplace Nationally for the past several years in a row and Top Management Company Nationwide.
