Hybrid Talent Pipeline for Process and Quality Specialist APAC Team in Zurich at UBS

Are you an expert in banking process risks and tools and passionate about doing what is right for the client, for the bank and for your colleagues?
Do you like to educate others, encouraging high quality standards?

Would you like to sign-up for our Process and Quality Specialist WM (PQS) Talent Pipeline?

We’re regularly looking for Process and Quality Specialists to:

• be point-of-entry contact for queries about regulations, processes, tools and risk
• ensure a smooth information flow, organize and conduct trainings for new tools and processes to improve quality and enablement
• monitor risk reports, flag relevant issues to the team and escalate if necessary
• identify, evaluate and implement mitigation measures for client related or process/quality related topics, e.g. Account Openings, AML, KYC, BRM/BRS, pending items
• maintain the quality of client relationships by proactively delivering holistic solutions that address their needs
• collaborate closely with client advisors, client account managers and the desk heads, as well as various other internal departments

Zürich

Full Time, Part Time

Switzerland - Zürich

Business management, administration and support

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS Business Solutions SA
UBS Recruiting

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

You’ll be working in the WM APAC CH team in Zurich, providing service to our Wealth Management clients located in Asia. As a process and quality specialist, you’ll play an important role in seeing that the team is up to date when it comes to risk, process and tool knowledge. We provide direct support and solutions by tapping into the know-how of the PQS community. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

• financial services experience within Wealth Management environment, ideally in a front (client advisor, client account manager) or process, risk, compliance, audit function for at least 3 years
• banking related education (apprenticeship, traineeship or a bachelor’s degree)
• excellent knowledge of wealth management offerings, products and processes
• disciplined, with a focus on details and standards
• excellent written and verbal communication and organization skills (you’ll be facilitating trainings)
• proficient level in English as business language is mandatory, German or Asian language skills are an advantage
• highly motivated team player who is also able to work independently
• valid Swiss Work Permit

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

We may request you to complete one or more assessments during the application process. Learn more