Hybrid Senior Client Services and Resourcing Manager at Home Group

%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ESenior Client Service and Resourcing Manager %26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ENewcastle Upon Tyne%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EPermanent, Full time (37.5 hpw), Monday to Friday.%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ESalary £30,000 (depending on experience) with on-call shift payments of £14.30 per session plus great benefits including Health Cash Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EHome, a place where you belong%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EWe have an exciting and rare opportunity for a passionate and experienced leader to join our amazing team as Senior Client Services and Resource Manager, known internally as Senior Client Services Manager. You’ll have full responsibility for managing our Central Resource Team, which provide workforce support to services across the region in Newcastle, Northumberland, North and South Tyneside and Gateshead.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EAlongside this, you’ll manage and improve how we recruit, roster, and retain our brilliant teams, ensuring we have the right people, in the right place, at the right time.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EIf you’re energised by building teams, delivering quality services, creating smarter systems, and doing all of that with a positive and inclusive leadership style, then this is the job for you!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3ETypical day as our Senior Client Services Manager%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ELead our Central Resource Team across the region.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EOverseeing our Academy service—which supports new colleagues with a smooth and effective induction—and our Out of Hours service.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EEnsure we deliver on our commitments and continuously seek opportunities to enhance these offerings.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EManage budgets and KPIs, using data, insights, and customer feedback to drive performance improvements and service innovation.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EMaintaining strong stakeholder and agency relationships.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ERepresent Home Group regionally, building influential networks, attending forums, and promoting our services to increase visibility and collaboration.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EDevelop a flexible, sustainable staffing model, reducing agency reliance while ensuring seamless service delivery and operational coverage.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one for the top 10 Great Places to Work in the UK.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EYou have%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EStrong people management skills, with the ability to inspire and develop others, challenge behaviours misaligned with our values and lead multiple services or managers effectively.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EEmpathy and a deep understanding of where our customers are in their lives, with a genuine passion to advocate for them and make a meaningful difference.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience delivering support in a housing or care environment and bring the confidence to collaborate with communities through events like wellbeing days or careers fairs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of working in a fast-paced dynamic environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EA sharp analytical mindset, enabling you to manage budgets, track financial performance, and ensure services are delivered on target.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EKnowledge of housing operations, including compliance, managing voids, tenure management, and a good understanding of basic housing law.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EA full driving license is desirable.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EOur team%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou are going to be joining a close-knit, supportive leadership team, where everyone is super experienced, dedicated, and passionate about reshaping services to meet real customer needs. You’ll also work closely and manage some of our brilliant bank and relief workforce team.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou will work closely with the Operations Manager Steph who will be your mentor and manager.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EJob details%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou’ll primarily work Monday to Friday, and while you could call this a 9-5 job, we are open to considering a working pattern that works%26nbsp;for you.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou’ll be based in Newcastle with flexible working and the ability to shape your week.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EThe role involves some travel across the region, but you will manage your own diary and commitments.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EAble to use technology to update records, communicate with others and undertake reporting and analysis%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EYou’ll need an Enhanced DBS check done and we pay for that.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EIf you would like to have a chat about the role and what it might entail, please give Steph a call on 07468474901 or reach out on Microsoft teams.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EA place where you belong%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. %3Cu%3ETogether we make Home Group a great place to work!%3C/u%3E%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EWhat’s in it for you?%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EHealth cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.%26nbsp;%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EOver 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?%26nbsp; Save money with us.%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EGenerous pension scheme with life insurance of 3x salary%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EWe’re a Great Place to Work %3C/span%3E%3Ci%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3Eand %3C/strong%3E%3C/span%3E%3C/i%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E10%3Csup%3Eth%3C/sup%3E Best place in the UK for Wellbeing”%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EWe Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EColleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them.%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExplore%3C/span%3E%3C/span%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.homegroup.org.uk/about-us/working-with-us/careers/benefits-and-rewards%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3Eour benefits%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E in detail on our website.%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EFind out more%26nbsp;%3C/strong%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EClick%3Cstrong%3E APPLY NOW %3C/strong%3Eto see our%26nbsp;%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://ukshgstoragepr.blob.core.windows.net/jobdescriptions/band4/Senior%20Client%20Services%20Manager%20.pdf%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3ESenior Client Services Manager job description%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cu%3E,%3C/u%3E %3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.homegroup.org.uk/about-us%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cu%3Efind out about us%3C/u%3E%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EFinally, do let us know if there’s anything we can do, to help you shine in our process at %3C/span%3E%3C/span%3E%3Ca href=%22mailto:[email protected]%22 target=%22_blank%22%3E%3Cspan style=%22color:#00828D;font-family:%26quot;Verdana%26quot;,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%[email protected]%3C/span%3E%3C/span%3E%3C/a%3E%3C/p%3E Apply Now