Venice Family Clinic is a leader in providing comprehensive, high-quality healthcare to those in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, as well as an extensive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.The patient service representative: Provides customer service-oriented administrative support to patients, staff, and clinicians. Completes patient registration, including demographics and payer/insurance information. Schedules and coordinates new and follow-up patient appointments and cancellations. Checks in and checks out patients, ensuring a smooth flow from arrival to discharge. Collects insurance cards and payments and balances daily cash drawers. Answers phones and appropriately triage calls. Scans and uploads records to the electronic health record, sort and distribute mail and incoming faxes. Processes tasks in the EHR daily. Provides additional backup administrative support as assigned. Salary Range: $26.42 - $37.49 hourly
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