- Junior
- Office in London
Our Ways of Working Principles:
We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.
As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.
We have some core principles which support us in this:
Do what’s right
Trust & give permission
Delivery matters
We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.
📍London – Hybrid (x days per week) | 💰Competitive Salary + Benefits
About the role
We’re looking for a Service Desk Engineer to be the friendly first point of contact for all IT support across the Moonpig Group. You’ll combine your technical know-how with a customer-first mindset to keep our people connected, productive, and happy — whether that’s solving a quick tech hiccup, managing onboarding and offboarding, or rolling out improvements that make our systems run smoother.
You’ll be part of a collaborative IT Operations team that thrives on solving problems, sharing knowledge, and making things better every day. If you’re driven by helping people, love working with a mix of tech, and enjoy the variety of support work, this role’s for you.
Key Responsibilities:
About You:
Our Tech Environment:
How we get there:
Want to hear more?
Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
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