Hybrid Membership Sales Advisor at Arch Amenities Group

Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Membership Sales Advisor at a premiere location in River North. The Membership Sales Advisor is responsible for establishing and maintaining a quality membership base for the facility along with front desk support.  

The Membership Sales Advisor will earn $22/hour with a guaranteed 40-hour work week. They will have additional commission earnings opportunity of $25-$35 per membership sale along with monthly bonus potential for hitting sales goals. No monthly commission cap. 

 Responsibilities: 

*Provide facility tours to prospective members along with sales presentations of membership and ancillary services. 

*Handle telephone solicitation, prospecting, and other follow-up. 

*Generate membership prospects through referrals, outreach, and tabling. 

*Maintain lead pipeline through use of company CRM inclusive of sales pushes and lead follow-ups.  

*Completion of new member onboarding including booking of complimentary services and highlighting any promotions and benefits of the club. 

*Handle membership additions/cancellations and manage member churn. 

*Assist with the development of promotional materials to generate prospects and solicit ancillary services. 

*Meet or exceed monthly membership goals while maintaining a customer-focused approach. 

*Collaborate with the team to support onsite/offsite events and promotions. 

*Attend all scheduled training and meetings as required. 

*Assist with front desk coverage including occasional open/close as needed. 

*Is timely and punctual when reporting to work.    

*Tactfully able to communicate and enforce rules with members. 

*Other duties as assigned. 

Qualifications: 

*High School diploma or GED. 

*Sales experience in a service-oriented industry. 

*Effective leadership, promotional and management skills with a strong work ethic. 

*Possess the ability to prospect new members. 

*Possess effective verbal/written communication and expression.  

*Good listening skills with the ability to show empathy. 

*Adaptable and flexible under stressful and/or unusual situations. 

*Must exhibit organizational and time management skills. 

*Ability to work independently. 

*Excellent customer service skills. 

*Proactive, energetic, enthusiastic and motivational. 

*Professional manner, discretion, and appearance. 

*Able to show initiative and make decisions. 

*Must be able to trouble shoot and anticipate problems. 

*Consistently exhibit team spirit promoting a productive environment. 

*Ability to meet deadlines and work well under pressure.  

*Normal work hours:  varied to include evenings, occasional Saturdays, and holidays as needed to hit business goals. 

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.