Hybrid Information Systems Operations Analyst 2 at Metropolitan Government of Nashville & Davidson County, TN

About the Department

The Information Systems Operations Analyst 2 performs technical and professional duties involved in designing, installing, or supporting information technology services such as server, e-mail, and desktop. Performs related duties as required.

Davidson County Juvenile Court’s mission is to prevent problems, promote the positive potential in all people, and pursue fairness and hope.

Position Duties

• May create computer programs in accordance with established specifications.
  • Writes programs for mainframe, mini- and/or micro-computers to automate routine office procedures.
  • Modifies existing programs as needed.
• Provides on-site customer support services as needed.
• May provide help-desk support via telephone to information technology users.
• May perform some routine systems analysis functions.
• Prepares written and oral reports as needed.
• Attends meetings, workshops, and training classes as needed.

Minimum Qualifications

EDUCATION AND EXPERIENCE
Three (3) years of experience in information technology systems support or programming.

***No Substitution***

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. 

Other Qualifications

• Experience with MS Office Suite
• Knowledge of computer programming/languages, testing requirements, and systems analysis functions, such as file structure and record layout design
• Knowledge of database methodologies and on-line transaction processing

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.
 
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
 
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

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