Our hosts greet incoming Guests, thank departing Guests, provide accurate wait times, seat Guests in a friendly manner and work in a fast-paced high volume environment.
Key Responsibilities:
Accommodate any special needs or requests of guests (i.e.: disabilities, etc.)
Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single Guest feel welcome upon arrival
Receive incoming phone calls with a professional, knowledgeable and friendly approach
Engage in friendly conversation as you seat Guests in a timely fashion
Ensure that every Guest has a menu and any other important information
Maintain a clean and organized work area and complete cleaning as assigned
Assist in clearing, cleaning and preparing tables for incoming Guests as necessary
Manage restaurant waiting list during high volume to accurately set Guest expectations
Open door for Guests arriving and departing
Sincerely thank Guests as they leave and invite them to return
Personal Requirements:
Must have upbeat, outgoing and positive attitude
Must be able to assist guests and possess great guest relations skills
Ability to work positively in a fast-paced environment
Excellent verbal communication and interpersonal skills
Ability to work effectively within a team
Ability to be on your feet and alert for extended periods of time
Maintains strong personal image and uniform standards
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